Anyone Been Using Recreation.gov site Recently for National Park Bookings?...

What exactly is the issue? I imagine everything for this summer is booked.

Booked a trip several weeks back for something for next week. Received confirmation and all good.
Early this morning I got an email that my reservation refund is being processed.

I'm like WTH?! I tried to call one of the numbers I found on their site and it's goes straight to busy.
Tried to email through their system and after I select I'm not a bot, it hangs up and won't let me submit. Tried that three times.

Went with the chat message and it says average wait time for agent is 1 minute. After 55 minutes of waiting I give up.

Maybe it's just an IT issue on my end, but I glanced at some comments on their facebook at it seems to be a trend lately.

Did you look online to make sure the place you booked is open? I had reservations before COVID and when they closed it I got an email saying I could either get a refund or wait and see if it opened back up. It did open back up so I was able to keep my reservation.

I did get a reservation reminder email about a week before my date. Each Park, National Forest, etc manages the data on rec.gov. My guess is that whoever did it for the park you are staying at wasn't proactive in updating the info on the site.

I would call the Park/Forest where you are planning on staying. I expect they still have it setup in Rec.gov as closed so the site automatically refunds 7 days out. The person that manages the data for their site in rec.gov should be able to take care of it. Best of luck.