Airline moved our Christmas Day flight up three hours how can I switch to later time?

How is this even possible? Call them and complain

I'm happy to help here.

First, your image still has the conf # on it (you'll spot it) so may want to use that marker a bit more .

Secondly, you are free to ask for a refund since the change is > 120 minutes. This wording is what AA has travel agencies use

quote:

---

If a schedule change is more than 120 minutes or flight cancelled, a refund of the ticket to the original form of payment (FOP) is allowed

---

If you still want to get to LA on American on christmas day, you can change to any flight you want. Granted, these will all include a stop. If it were me, I'd ask to connect through Miami just for the hell of it . Your best options are below but just know there are about 20 more. I would personally go with #4 or 5. 4 puts you on a 787 (great aircraft) where 5 lets you leave around noon.

1
8:07 AM
Louis Armstrong New Orleans International Airport MSY
Travel time: 1h 48m
9:55 AM
Dallas/Fort Worth International Airport DFW
American
Economy
Boeing 737
AA 9

1h 20m layover
Dallas DFW
11:15 AM
Dallas/Fort Worth International Airport DFW
Travel time: 3h 36m
12:51 PM
Los Angeles International Airport LAX
American
Economy
Airbus A321 (Sharklets)
AA 2546

2
5:59 PM
Louis Armstrong New Orleans International Airport MSY
Travel time: 4h 25m
8:24 PM
Los Angeles International Airport LAX
American
AA 2581

3
8:03 AM
Louis Armstrong New Orleans International Airport MSY
Travel time: 2h 2m
11:05 AM
Miami International Airport MIA
American
Boeing 737
AA 2701

55m layover
Miami MIA
12:00 PM
Miami International Airport MIA
Travel time: 5h 51m
2:51 PM
Los Angeles International Airport LAX
American
Airbus A321 (Sharklets)
AA 282

4. This is what I'd pick
8:57 AM
Louis Armstrong New Orleans International Airport MSY
Travel time: 1h 48m
10:45 AM
Dallas/Fort Worth International Airport DFW
American
Boeing 737
AA 138

1h 45m layover
Dallas DFW
12:30 PM
Dallas/Fort Worth International Airport DFW
Travel time: 3h 18m
1:48 PM
Los Angeles International Airport LAX
American
Boeing 787
AA 2437

5. This is also good
12:28 PM
Louis Armstrong New Orleans International Airport MSY
Travel time: 1h 43m
2:11 PM
Dallas/Fort Worth International Airport DFW
American
Economy
MD-80
AA 2802

1h 53m layover
Dallas DFW
4:04 PM
Dallas/Fort Worth International Airport DFW
Travel time: 3h 26m
5:30 PM
Los Angeles International Airport LAX
American
Airbus A321
AA 574

Once you decide what you want to do, I can help with next steps

There's something else you'd need to do that and it's not even worth it at that point. MSY-LAX is usually about $100/person, you'd spend more on the change fees at $250/person so it wouldn't be worth it. Even if you cancelled the tickets, the refund goes straight back to his credit card

In any case, yeah Napolean should take down that image

Don't even look at the prices of those options! The whole point with a schedule change is AA can transfer your already valid ticket to any other flight. Even if it shows up as more expensive, there should be no additional costs to you.

Plan of action:

1. Decide on what flights you want (even if they show up as more expensive, ignore that)

2. Call AA. Tell them you noticed a schedule change for your flights on christmas day and that the newly scheduled time for your flight does not work for you. Ask if they can rebook you on AA 138 and AA 2437 as the time is much closer to your originally scheduled time. Feeding the agents the flight numbers will make their life much easier so I'd highly suggest you know the flight numbers you want before calling in.

3. If the agent says no, ask what your other options are. If you do not like what she/he has to offer, then politely say "Based on your information I'm going to need some time to think this over before committing to an option. Thanks taking your time to help me and once I know what my family would like to do I'll call back in". I would usually HUACA (Hang up and call again) immediately after if I had a bad agent, but its up to you

If the agent gives you any pushback, mention you're traveling with your family and the later start time is much preferable. I don't think you should have any trouble, but remember HUACA if you see the conversation isn't going in the direction you'd prefer. You're entitled to a refund if you want so you're the one with options here, not AA.

Also, when they rebook you on those flights, ask for them to assign you seats. Looks like rows 15-20 are all open and regular seating so they should be able to do 15H-L for free. If you ask nicely for seats not in the back, they may even throw in the extra legroom seats (rows 12-14) due to you now having to take a connection. Can't hurt to ask

ETA: The 787 really is nice. At least on international flights you feel much better stepping off the plane

changed to AA138 and AA2437 the 787 from DFW.

Very very smooth less than five minutes on the phone.

Thanks 'cuse, you saved our Christmas plans.