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Trouble with smart tv
Posted on 4/13/24 at 8:31 am
Posted on 4/13/24 at 8:31 am
My wife and I are struggling with our tv. It won’t connect to internet. We have called tech support at at&t and went through their troubleshooting protocol but couldn’t get it to reconnect. Tried putting in correct pin numbers numerous times with no luck. Can anyone give me the name of someone who can help . Thanks.
4
Posted on 4/13/24 at 11:03 am to kjntgr
Is this a wired or wireless connection?
How is your network setup? Do you have a router or switch connected to your AT&T gateway?
Have you tried restarting the gateway?
How is your network setup? Do you have a router or switch connected to your AT&T gateway?
Have you tried restarting the gateway?
Posted on 4/14/24 at 6:12 pm to kjntgr
I'll bet dollars to donuts, the wifi board in your TV died.
Posted on 4/14/24 at 6:16 pm to kjntgr
Try to connect it to your phone or something using it as a hotspot. Will tell you if it's your TV or Router.
Posted on 4/14/24 at 8:27 pm to kjntgr
Does the TV see available WIFI connections?
Keep in mind you can get a Roku for under $30.
Keep in mind you can get a Roku for under $30.
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