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Samsung TV's won't connect to wired network - Orbi network.

Posted on 11/23/23 at 6:31 pm
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
130064 posts
Posted on 11/23/23 at 6:31 pm
So, a couple of days ago, one of our Samsung TV's wouldn't connect to the wired network when I turned it on. I was able to connect wireless. The next day, it did it again. First time having this issue.
I then had a second Samsung TV do this same thing. Turn on, won't connect to wired network, but will switch to wireless.

Look closer at my LAN and I have many devices connected both wireless and wired. My router is a Netgear Orbi RBR850 with 2 satellites. Had it for 3 years now and no issues.

I rebooted everything including my AT&T Broadband. No change.

I have a couple of LG TV's in bedrooms we rarely use. I turn one of them on, it does a software update and then appears to brick itself on reboot, just squigly lines. I'll worry about that one tomorrow, but the other one is connected to the wired network just fine.

My local network is 10.0.01. Most of my devices when I look at Orbi are on the 10 network, but I do have some devices showing 192.168.x.x for their network that is working fine.

I noticed that on wireless my Samsung TV's have a 10.x.x.x IP, but if they connect wired they are getting a 192.168.x.x I really don't know why everything isn't getting 10.x.x.x, but not sure that is my problem.

Anyone had this with Samsung TV's? I did a hard reset on one of them, and when I relogged in and set things up, it connected to the network just fine yesterday, but today, it's now not connecting to wired. I switched it to wireless and it connected and I am watching it.

With black friday here, I'm tempted to just go buy new ones, but have only had these 3 years.
I'm at a loss to know why this started.
Posted by LEASTBAY
Member since Aug 2007
15650 posts
Posted on 11/23/23 at 7:25 pm to
Those ethernet connections are very sensitive to power surges. Had this happen on an Nvidia shield. Is it totally dead? All I got from here.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
130064 posts
Posted on 11/24/23 at 6:23 am to
I don't think so. If I switch between wired and wireless it will work for a short time.
Also, if I take the cable out of the back of the TV it puts a message on the screen about network cable unplugged.

I might just remove all devices from the orbi and go through setup again. I have cameras wired that are working fine, so I don't think it's my switch.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
130064 posts
Posted on 11/24/23 at 9:32 am to
Well, I guess I got around it for now. The TV's giving me trouble I just gave static IP addresses and at last for now they are happy. No idea why they started to hiccup after 3 years.
Posted by GurleyGirl
Georgia
Member since Nov 2015
14169 posts
Posted on 11/24/23 at 4:18 pm to
quote:

No idea why they started to hiccup after 3 years.



Sounds like a router issue.
If you have replaced the ethernet cable, then I would swap routers assuming you have multiple nodes on your network.
Posted by BabySam
FL
Member since Oct 2010
1528 posts
Posted on 11/24/23 at 4:29 pm to
Do you only have 1 network? Sounds like something else is handing out IPs. May want to look at your dhcp lease pool/limits to start.
This post was edited on 11/25/23 at 2:39 pm
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
130064 posts
Posted on 11/24/23 at 6:38 pm to
I factory reset the orbi and things seem to be working now.

It had gotten to where I couldn't use dhcp at all.
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