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PSA: AT&T upped their speeds - but you have to order the new plan

Posted on 5/8/19 at 9:38 am
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
450 posts
Posted on 5/8/19 at 9:38 am
Messing around on the AT&T site - and noticed that my internet package (18 MB) was marked as "not available" or some wording like that. The 25 MB package was listed next to it and is the same price - I clicked "Order" and updated everything and checked last night - now getting an average of 22 - 23 MB.

Thanks AT&T...basically offering a free upgrade - but only if you figure it out yourself.

Posted by bengalman
In da Country
Member since Feb 2007
3184 posts
Posted on 5/8/19 at 5:29 pm to
F*ck AT&T!
Posted by LSUtigerME
Walker, LA
Member since Oct 2012
3796 posts
Posted on 5/8/19 at 5:44 pm to
AT&T certainly sucks, but they are just woefully incompetent. I’ve been listed for anything from 1 mb/s to 25 mb/s.

Have had at least 5 different technicians to my house to determine what I can actually get. Ultimately ended up with 10 Mbps, but outside their recommended distance. Their charts only call for me to get 6.
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120274 posts
Posted on 5/8/19 at 6:11 pm to
25 mb?

You poor thing
Posted by CajunTiger_225
Baton Rouge
Member since Jan 2015
9202 posts
Posted on 5/8/19 at 7:17 pm to
It’s not his fault. Internet providers in Baton Rouge just kind of suck. Lots of areas that will never use fiber have it and lots of areas that need fiber can get a max 50mb. It stupid.
Posted by tlsu15
Capital of Texas
Member since Aug 2011
10022 posts
Posted on 5/8/19 at 7:35 pm to
Yikes. They offer 100MB, 300MB (same price), and 1 Gig in Austin.
Posted by 10MTNTiger
Banks of the Guadalupe
Member since Sep 2012
4139 posts
Posted on 5/8/19 at 8:28 pm to
quote:

Thanks AT&T...basically offering a free upgrade - but only if you figure it out yourself


In my experience as a former customer of 14 years...AT&T offers absolutely nothing free. You will get surprise in your bill in a couple months charging you for your upgrade.
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