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Netflix not workin on smart tv

Posted on 2/6/18 at 10:54 pm
Posted by Patches O'houlihan
South LA
Member since Feb 2013
297 posts
Posted on 2/6/18 at 10:54 pm
So, I can't watch Netflix on my Philips smart tv. It works when I log onto my work computer and also at wife's work.

I've tried unplugging the tv, resetting internet. Any advice? I'll also add that I'm not very tech savvy ...
Posted by HubbaBubba
F_uck Joe Biden, TX
Member since Oct 2010
45729 posts
Posted on 2/6/18 at 10:57 pm to
quote:

Any advice?
Get a FireTV.
Posted by Patches O'houlihan
South LA
Member since Feb 2013
297 posts
Posted on 2/6/18 at 10:59 pm to
I have a Firestick. But I'd like to watch it like I normally do
Posted by Rize
Spring Texas
Member since Sep 2011
15773 posts
Posted on 2/7/18 at 7:31 am to
Does your tv still connect to the internet? I have a samsung that has the same problem but it will not connect to the internet anymore.
Posted by BottleGnome
Kenner, LA
Member since Sep 2014
133 posts
Posted on 2/7/18 at 9:20 am to
For your Samsung it could be the known DNS issue. Go into your network settings and manually change the settings to either of the following:

For google's DNS
Primary 8.8.8.8
Secondary 8.8.4.4

For OpenDNS
Primary 208.67.222.222
Secondary 208.67.220.220

It should connect after that, it is a problem I see pretty frequently.
Posted by Rize
Spring Texas
Member since Sep 2011
15773 posts
Posted on 2/7/18 at 10:03 am to
Thanks! Going to give it a shot when I get home.
Posted by vodkacop
Louisiana
Member since Nov 2008
7852 posts
Posted on 2/10/18 at 1:14 pm to
Do a tv "reset". Turn tv off hold power button on the tv for about 30 seconds. Now im unsure if you do this while its plugged up or unplugged.
Posted by yankeeundercover
Buffalo, NY
Member since Jan 2010
36373 posts
Posted on 2/10/18 at 5:44 pm to
I had a similar problem with our bedroom TV about a month ago... Unfortunately, I had to reset the TV to 'Default' settings and re-login to Netflix.

Think of it like a cache on your TV that doesn't forget that it's broken and perpetuates that mentality.

eta: Our's is a Sony Viera from like 2013(?)... the first year that Sony had a "SmartTv", maybe?... so much so that it can *only* be hardwired... haha
This post was edited on 2/10/18 at 5:46 pm
Posted by jojothetireguy
Live out in Coconut Grove
Member since Jan 2009
10484 posts
Posted on 2/10/18 at 8:44 pm to
Had this problem to, changing the dns to all 8 worked for me
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