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Message
My AV receiver pulls an IP address from my ISP
Posted on 8/9/18 at 1:43 pm
Posted on 8/9/18 at 1:43 pm
I'm quite baffled.
I had a Marantz sr6011 receiver. I set it up to receive its IP address through DHCP in the normal, boring, old-fashioned way. I went to use the smartphone app to control my zone 2 input, and it could not find my receiver. I went to the receiver and checked its settings- it has an IP very similar to my public IP (74.xxx.xxx.xxx as opposed to my internal addressing of 10.xxx.xxx.50-254...and it's a single subnet internally), but I'm a bit too paranoid to list out the rest), but it is definitely different than my router's public IP.
This is the SECOND time it has done this in the last 2 weeks- once connected directly to the router, the other explained below in detail through a switch.
I have a fiber-to-the-home connection, it's terminated in my house as an rj45-ended cat5e cable. There is no modem/router in the house/provided by the ISP (LUS Fiber).
Router is a MikroTik Routerboard hEX PoE RB960PGS. It's got a fairly simple setup- nothing elaborate. There is a hole on the firewall that's routed to a static address on one port for another computer that was setup well after the first time this issue occurred.
The whole setup from outside is:
Outside cable from ISP-->female to female rj45 coupler in patch panel (for aesthetics, this also happened plugged directly into the router)-->small patch cable-->router eth1 (WAN)-->Router eth2 (LAN/PoE)-->cat6a cable into Ubiquiti UAP AC Pro--> Cat6a into LAN port of AP--> another rj45 female-female coupler in a patch panel -->patch cable--> port 24 of a Linksys LGS124 switch. Port 23 of the switch goes to a short patch cable coupled to the cat6a connector going to the receiver.
The only "unusual" things you'll see above:
1) I'm using a patch panel with couplers for a cleaner look and to reduce the strain on the cables (switch has ports on the front but my cables are run in a cabinet behind it), but this was an issue when it was plugged directly into the router as well (specifically into eth5, not that it matters)
2) The switch is fed through the LAN port of the AP instead of directly by the router. Speedtest suggests 930mbps+ using this method on a handful of other hardwired clients, and the issue occurred, again, whether it was plugged into the router or not.
On my DHCP server page on the router, I think all my other devices are present with the exception of 2 static routes I've got on two desktop computers that are outside the scope of the DHCP server.
One last semi-interesting bit: The marantz receiver has a webpage when you type in its IP address. when I typed in the "public" IP from inside my network, I could change the settings on the receiver (with a different outward-facing IP than my own router's from inside my network). I, in a panic, attempted to reach it from outside my network (my phone), but it couldn't find it. So my phone couldn't see it over my WiFi network from the app, could by using its IP address, but couldn't by using its IP address over the internet.
The router has a "make route static" option on the client-lease table. Once I reset the Marantz network (which is an unusual interface...you can't edit the IP address unless it HAS network connectivity, which is a pain if you, say, forget to reset the subnet mask from an external DHCP server to your own while trying to manually pull the receiver back into your network), it now has its own lease INSIDE the scope of the DHCP server, but reserved. So hopefully that works.
But has anyone ever had a device in your network pull from your ISP's DHCP server instead of your own? What exactly is the "hole" it's going through, and how can I patch it/prevent this from happening in the future? It's hard to find anything online of anyone having a similar issue.
I had a Marantz sr6011 receiver. I set it up to receive its IP address through DHCP in the normal, boring, old-fashioned way. I went to use the smartphone app to control my zone 2 input, and it could not find my receiver. I went to the receiver and checked its settings- it has an IP very similar to my public IP (74.xxx.xxx.xxx as opposed to my internal addressing of 10.xxx.xxx.50-254...and it's a single subnet internally), but I'm a bit too paranoid to list out the rest), but it is definitely different than my router's public IP.
This is the SECOND time it has done this in the last 2 weeks- once connected directly to the router, the other explained below in detail through a switch.
I have a fiber-to-the-home connection, it's terminated in my house as an rj45-ended cat5e cable. There is no modem/router in the house/provided by the ISP (LUS Fiber).
Router is a MikroTik Routerboard hEX PoE RB960PGS. It's got a fairly simple setup- nothing elaborate. There is a hole on the firewall that's routed to a static address on one port for another computer that was setup well after the first time this issue occurred.
The whole setup from outside is:
Outside cable from ISP-->female to female rj45 coupler in patch panel (for aesthetics, this also happened plugged directly into the router)-->small patch cable-->router eth1 (WAN)-->Router eth2 (LAN/PoE)-->cat6a cable into Ubiquiti UAP AC Pro--> Cat6a into LAN port of AP--> another rj45 female-female coupler in a patch panel -->patch cable--> port 24 of a Linksys LGS124 switch. Port 23 of the switch goes to a short patch cable coupled to the cat6a connector going to the receiver.
The only "unusual" things you'll see above:
1) I'm using a patch panel with couplers for a cleaner look and to reduce the strain on the cables (switch has ports on the front but my cables are run in a cabinet behind it), but this was an issue when it was plugged directly into the router as well (specifically into eth5, not that it matters)
2) The switch is fed through the LAN port of the AP instead of directly by the router. Speedtest suggests 930mbps+ using this method on a handful of other hardwired clients, and the issue occurred, again, whether it was plugged into the router or not.
On my DHCP server page on the router, I think all my other devices are present with the exception of 2 static routes I've got on two desktop computers that are outside the scope of the DHCP server.
One last semi-interesting bit: The marantz receiver has a webpage when you type in its IP address. when I typed in the "public" IP from inside my network, I could change the settings on the receiver (with a different outward-facing IP than my own router's from inside my network). I, in a panic, attempted to reach it from outside my network (my phone), but it couldn't find it. So my phone couldn't see it over my WiFi network from the app, could by using its IP address, but couldn't by using its IP address over the internet.
The router has a "make route static" option on the client-lease table. Once I reset the Marantz network (which is an unusual interface...you can't edit the IP address unless it HAS network connectivity, which is a pain if you, say, forget to reset the subnet mask from an external DHCP server to your own while trying to manually pull the receiver back into your network), it now has its own lease INSIDE the scope of the DHCP server, but reserved. So hopefully that works.
But has anyone ever had a device in your network pull from your ISP's DHCP server instead of your own? What exactly is the "hole" it's going through, and how can I patch it/prevent this from happening in the future? It's hard to find anything online of anyone having a similar issue.
Posted on 8/9/18 at 1:57 pm to Hopeful Doc
holy wall of text
just a simple question: would running an ethernet cable to it instead resolve all of this?

just a simple question: would running an ethernet cable to it instead resolve all of this?
Posted on 8/9/18 at 2:03 pm to CAD703X
quote:
would running an ethernet cable to it instead resolve all of this?
It's connected by ethernet. No.
Posted on 8/9/18 at 2:04 pm to CAD703X
quote:
would running an ethernet cable to it instead resolve all of this?
I think he does ?
This wall o text deserves a Visio diagram
Posted on 8/9/18 at 2:07 pm to Hopeful Doc
quote:
It's connected by ethernet. No.
can you summarize the issue? if you're hard-wired why would it need to connect to wifi at all? can you disable that? is it trying to connect to other wireless components?
eta even if it needs to call the mothership for firmware updates, that should take place via ethernet, not some kind of stealth IP.
This post was edited on 8/9/18 at 2:08 pm
Posted on 8/9/18 at 2:11 pm to CAD703X
I say this semi jokingly, but its going to be a simple issue based on the amount of over thinking
Posted on 8/9/18 at 2:26 pm to GrammarKnotsi
quote:
This wall o text deserves a Visio diagram

Posted on 8/9/18 at 2:29 pm to CAD703X
quote:
can you summarize the issue?
Device inside network gets an IP that I think is from my ISP instead of my router.
quote:
f you're hard-wired why would it need to connect to wifi at all?
Wifi on the device is off. My app to control the receiver uses wifi on my smartphone. It can't see the receiver because it's got a weird address
When I navigate to that address from a web browser, I see it. When I do it over my cell phone's data connection, I cannot. The app cannot find the receiver to control it, though.
ETA:
Controlling the device should be fine now that I have a reservation for it on the DHCP server.
The bigger question is:
1) Why the heck would a device be able to draw an IP from something other than my DHCP server?
1a) If that is, indeed, what is happening, is there a bigger security flaw present?
This post was edited on 8/9/18 at 2:39 pm
Posted on 8/9/18 at 2:38 pm to Hopeful Doc
very weird.
Can you set a static IP address in the AV receiver?
Can you set a static IP address in the AV receiver?
Posted on 8/9/18 at 2:40 pm to CptRusty
quote:
Can you set a static IP address in the AV receiver?
Yes- Point 1a of my ETA in the above post sticks though- since this looks like my router handing off a DHCP request to my ISP, is there some sort of "hole" in my network that I need to be concerned about?
I've got a firewall port translation for Emby. That's it. And this happened before I did that (and then again after)
Posted on 8/9/18 at 2:52 pm to Hopeful Doc
Seems like others have had similar problems with Ubiquiti devices.
LINK
Tried updating firmware on your AP?
ETA: I'm a bit out of my depth on this issue, but it's a fun troubleshooting opportunity. Apologies if I'm suggesting nonsense.
LINK
Tried updating firmware on your AP?
ETA: I'm a bit out of my depth on this issue, but it's a fun troubleshooting opportunity. Apologies if I'm suggesting nonsense.

This post was edited on 8/9/18 at 2:54 pm
Posted on 8/9/18 at 2:59 pm to CptRusty
quote:
ETA: I'm a bit out of my depth on this issue, but it's a fun troubleshooting opportunity. Apologies if I'm suggesting nonsense.
Haha. Not at all.
quote:
Tried updating firmware on your AP?
2 APs, no USG. The AP's actually both are set to lease IP from the DHCP server- they are not static routes
1) Both AP up to date
2) Both APs have "internal" IPs
3) A single device out of 14 drew an "external" IP
4) The first time this issue occurred, the receiver was on Port 5 of the router, the AP's on ports 2 and 3 - they had no direct connection and, without a USG (Unified Security Gateway), the AP's are "dumb" and incapable of hosting a DHCP server.
It's a good thought and find, but I can't find a way make that scenario apply to mine.
ETA: the receiver also had access to internet (was able to stream from Sirius/XM, but had to do it with no GUI through my remote, which is less than ideal)
This post was edited on 8/9/18 at 3:01 pm
Posted on 8/9/18 at 3:02 pm to Hopeful Doc
quote:
4) The first time this issue occurred, the receiver was on Port 5 of the router,
Hmmm, can you get a look at the ARP table in the router? It may have cached a WAN address for that device. If so clear that entry, or the the entire table.
Again, out of my depth and just spitballing...
ETA: If this is the problem you would also want to disconnect the offending device prior to clearing the ARP table, and clear the WAN address from it prior to reconnecting it to prevent that entry from re-appearing.
This post was edited on 8/9/18 at 3:10 pm
Posted on 8/9/18 at 3:06 pm to Hopeful Doc

i'm impressed you actually put this into vizio

have an upvote
Posted on 8/9/18 at 3:11 pm to CAD703X
Only the best for those trying to suffer through my excessive verbosity of word overuse.
Posted on 8/9/18 at 3:29 pm to Hopeful Doc
I know you say this is happening, I believe you but the visio does not indicate what is happening is possible.
Posted on 8/9/18 at 3:39 pm to Hopeful Doc
Do you have a DHCP Relay configured on your MikroTik?
Posted on 8/9/18 at 3:42 pm to CptRusty
quote:
Hmmm, can you get a look at the ARP table in the router?
Yep...
quote:
It may have cached a WAN address for that device
It doesn't seem to have done so :/
Posted on 8/9/18 at 3:43 pm to TAMU-93
quote:
Do you have a DHCP Relay configured on your MikroTik?
No- under my "DHCP relay" splash page, it has "0 items" with "add new" and "reset counters" as the only options. There is no DHCP relay set up/enabled.
Posted on 8/9/18 at 3:45 pm to Hopeful Doc
UNless this is a business account the ISP does not normally allocated more than one WAN ip, regardless, so they can manage their device.
what is this?

what is this?

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