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Microsoft Surface thoughts

Posted on 6/8/20 at 10:28 am
Posted by Inadvertent Whistle
Atlanta, GA
Member since Nov 2015
4960 posts
Posted on 6/8/20 at 10:28 am
Thinking about getting a Surface for my wife. She uses my gaming laptop on occasion to use with her Cricut machine and some work from home type stuff through Cisco Anyconnect. Anyone that has experience with them and which version would be a good option?

Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
450988 posts
Posted on 6/8/20 at 10:30 am to
i have a low-end surface book 2 and it's great

just saw one on FB marketplace for 450. THAT is a steal. if anything, you're buying an insane tablet
Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29888 posts
Posted on 6/8/20 at 10:35 am to
I bought a Surface Pro 7 recently and it is a great device....BUT I will say do NOT order from Microsoft whatever you do.

I did and I originally got a bad device....it would freeze up often and after having it 2 days it bricked itself. I sent it back to them for an exchange on 5/22 and am still waiting for my replacement. Their customer service sucks arse.
Posted by Inadvertent Whistle
Atlanta, GA
Member since Nov 2015
4960 posts
Posted on 6/8/20 at 10:48 am to
I'm looking between the 6 and 7 right now and thinking maybe getting a top of the line 6 is better than getting a more basic 7.

Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29888 posts
Posted on 6/8/20 at 10:57 am to
Probably so...I got a middle of the road 7....i5 8gb RAM
Posted by Coon
La 56 Southbound
Member since Feb 2005
18552 posts
Posted on 6/8/20 at 10:58 am to
I love my surface4. I rarely use it as a tablet, though. It’s my main computer and I have a dock to two monitors so when I use it, it’s a 3 monitor set up. Been having it for 3+ years, no issues.
Posted by UltimateHog
Oregon
Member since Dec 2011
67615 posts
Posted on 6/8/20 at 4:51 pm to
Loved my SP6.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96490 posts
Posted on 6/8/20 at 5:27 pm to
Guess I'll be the contrarian. I've had the Surface Pro 2 and Surface Pro 4 and had issues with both.

Not a fan of the Surface Pro line at all. No experience with Surface Book.
Posted by Inadvertent Whistle
Atlanta, GA
Member since Nov 2015
4960 posts
Posted on 6/8/20 at 6:02 pm to
What kind of issues?
Posted by Rev1897
NOLA
Member since Dec 2008
782 posts
Posted on 6/10/20 at 11:05 am to
Best laptop I have ever owned. Get it from Costco and you get the whole bundle.
Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29888 posts
Posted on 6/11/20 at 3:49 pm to
It's now business day 14 and I have still yet to receive my replacement.

I talked to a guy yesterday and he said he had to escalate the issue to "Tier 2" because the exchange process "stalled". He couldn't give me a definition of "the process is stalled" much less tell me why it happened. He also told me that there was no way to hold Microsoft accountable for this mistake that he did admit was not my fault but Microsoft's fault.

Again DO NOT buy a Surface from Microsoft...buy it from Best Buy or something like that.
Posted by BeepNode
Lafayette
Member since Feb 2014
10005 posts
Posted on 6/11/20 at 5:19 pm to
quote:

She uses my gaming laptop on occasion to use with her Cricut machine and some work from home type stuff through Cisco Anyconnect.


:nope:
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96490 posts
Posted on 6/11/20 at 6:15 pm to
quote:

What kind of issues?


The 2 couldn't handle half of the excel files I use. Crashed every single day.

The 4s screen glitched horribly if left on for more than 12 hours.
Posted by FinleyStreet
Member since Aug 2011
8000 posts
Posted on 6/13/20 at 8:10 am to
quote:

The 2 couldn't handle half of the excel files I use. Crashed every single day.


Same issue for me. I definitely wouldn’t recommend for intermediate or power excel users.

It’s also unreasonably slow in general. When I move a single file into the trash can it “thinks” for several seconds before it can process the move.

I get the blue screen with the sideways frowny face every two weeks or so usually on startup but sometimes in the middle of work,

Everyone at my work has the surface as their main rig and we all have the above problems.

I would never buy one.
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