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Macbook pro stuck in an apparent update loop.

Posted on 2/21/22 at 2:08 pm
Posted by medtiger
Member since Sep 2003
21823 posts
Posted on 2/21/22 at 2:08 pm
I got a notification to update my macbook to OS monterey. When I began updating, it took a while then finally just seemed stuck on "less than a minute remaining." I rebooted, and the same thing keeps happening over and over. I'm fairly certain the issue is that I didn't have enough storage space to perform the update because I did some searching about the issue, and this was listed as a potential cause. I got a notification a while back that my storage was low, but forgot about it.

I've rebooted in recovery mode a couple of times trying to repair the disk as some have suggested online. That didn't work either. Does anyone have any suggestions about how to fix this issue?
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
492 posts
Posted on 2/21/22 at 4:42 pm to
Does it ever complete the update? Or are you killing it because it's taking forever?

I had to leave one for about 2 days one time for it to complete the update - I was nervous as hell waiting - but it did eventually finish and everything was fine after that.

Only other thing I can think of is to replace the hard drive with a new one - do a fresh install from the recovery system and then migrate everything back from the old drive.

Posted by medtiger
Member since Sep 2003
21823 posts
Posted on 2/21/22 at 4:45 pm to
No, it doesn't finish. I eventually get an error message, and the whole process restarts each time.
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
492 posts
Posted on 2/21/22 at 5:00 pm to
Can you boot from any other device and delete or move some files off to make space?

I don't think the recovery console will ever let you get to a finder to do that.

I booted a friends Mac from one of my old backup drives - completely different model but MacOS doesn't care. Once we got his booted up, we could back up files and clean up enough to free up space.

Does Disk First Aid report any errors/issues?

At this point - it would probably be best to back everything up and start fresh - but it's not necessarily your only choice.
Posted by Locoguan0
Baton Rouge, LA
Member since Nov 2017
6168 posts
Posted on 2/21/22 at 7:13 pm to
#laughsinLinux
Posted by medtiger
Member since Sep 2003
21823 posts
Posted on 2/21/22 at 10:09 pm to
quote:

Does Disk First Aid report any errors/issues?

No

quote:

Can you boot from any other device and delete or move some files off to make space?

Not sure how to do this.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
12412 posts
Posted on 2/22/22 at 7:34 am to
Are you backed up in iCloud? Just reinstall from Boot mode
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
492 posts
Posted on 2/22/22 at 8:07 am to
Did some research...You can boot to recovery mode and then insert a USB - format it using Disk Utility. Exit Disk Utility and Click Reinstall OS X - but select your USB drive as the target.

Once you have the USB set up - you can boot holding down the Option key. Select your USB as the boot disk and then you should get to a regular Finder interface.

Now you can either try to free up space or just run Time Machine to back everything up.

If you can free up enough space, hopefully it will finish the update on it's own.

If you have to back up using Time Machine - then you can boot again from the USB, format the main disk and install OS X and then recover everything from your Time Machine backup.
Posted by Doldil
The Ham
Member since Jan 2010
6214 posts
Posted on 2/22/22 at 8:49 am to
how old is your macbook? If it's an older model it may be too old to upgrade. Click the apple icon and about this mac and it should say what version it is with a year listed and then you can verify if it's compatible.
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
13141 posts
Posted on 2/22/22 at 9:16 am to
quote:

#laughsinLinux

Can one actually laugh in linux or do you have to write it out in binary to let everyone else know how "l33t" you are?
Posted by Magician2
Member since Oct 2015
14553 posts
Posted on 2/22/22 at 9:51 am to
Woah same thing literally happened to me OP

I got an appt to go to Apple store to figure out why.
Posted by medtiger
Member since Sep 2003
21823 posts
Posted on 2/22/22 at 10:12 am to
quote:

how old is your macbook?


Late 2013 I think. I can't view the model because I can't get to the finder screen where the apple icon is, but I'm pretty sure that's correct. Just looked up compatibility, and doesn't look like 2013 isn't listed, so that's another potential issue. Not sure why I got the update notification if my machine wasn't compatible though. I have an appointment at Apple to try to get it all straight. Thanks for the help everyone.
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
492 posts
Posted on 2/22/22 at 10:35 am to
99% sure OS X won't install an incompatible update.

Hope it works out....
Posted by TTB
LA to L.A.
Member since Nov 2006
2720 posts
Posted on 2/22/22 at 10:36 am to
quote:

Late 2013 I think


Time for a new one.

I don't think Monterey is compatible with a machine that old.

macOS Monterey is compatible with these computers
Posted by Doldil
The Ham
Member since Jan 2010
6214 posts
Posted on 2/22/22 at 11:40 am to
it'll still send you the update notifications even on old systems...and try to install them, but it will fail every single time. You can also look it up by your serial number Serial Lookup but if it is indeed a late 2013 then that is 100% the issue and it's time for a new mac or you'll have to stay with Big Sur
This post was edited on 2/22/22 at 11:42 am
Posted by medtiger
Member since Sep 2003
21823 posts
Posted on 2/22/22 at 12:10 pm to
I was wrong...looked up the serial number and it's an early 2015 macbook pro, so should be compatible with monterey.

I'm in the process of reinstalling OS X to a USB drive. It's telling me it's going to take 7 hours and 42 minutes right now. That doesn't sound normal...is it?
Posted by The_Duke
Member since Nov 2016
3877 posts
Posted on 2/22/22 at 1:47 pm to
Was your hard drive full?

That seems like the most logical reason. No space--
Posted by zippyputt
Member since Jul 2005
6490 posts
Posted on 2/22/22 at 7:38 pm to
Let us know what happens please. Good luck.
Posted by medtiger
Member since Sep 2003
21823 posts
Posted on 2/22/22 at 10:32 pm to
quote:

Let us know what happens please.


I went to the Apple store tonight and they were able to boot it some sort of way that I wasn't familiar with. Got into my hard drive and backed up some stuff to USB, then deleted it to free up room for the install. I left it with them overnight to complete the install for me.
Posted by Slingscode
Houston, TX
Member since Sep 2011
2069 posts
Posted on 2/23/22 at 8:40 am to
Windows just works
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