- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
Internet issues ATT Uverse
Posted on 3/9/19 at 10:40 am
Posted on 3/9/19 at 10:40 am
Just got new Uverse internet, it's running 2 TVs and my macbook just fine, but the connection keeps dropping my wife's work computer. It was working fine yesterday. She is using a lap top with windows 7, Any obvious troubleshooting i can do?
This post was edited on 3/9/19 at 10:47 am
3
Posted on 3/10/19 at 12:20 am to Lester Earl
That doesn't necessarily sound like a uverse issue, it sounds like your wife's machine may be dropping the wifi signal.
Have you tried hers both wired and wireless?
What speed do you have on uverse?
How many devises stream simultaneously?
Have you tried hers both wired and wireless?
What speed do you have on uverse?
How many devises stream simultaneously?
Posted on 3/10/19 at 8:54 am to Lester Earl
Are you using the Uverse gateway as the WAP, or do you have our own?
Where is the WAP in relation to the laptop?
Are neighbors also using Uverse?
We have Uverse, and are using the default gateway as our WAP. The unit is in the basement, powers 5 TVs, a desktop, a laptop, 3 phones and 2 tablets. The only place I have any connection issues with WiFi is our bedroom (top floor/opposite end of the house) and sometimes the connection drops.
In this neighborhood your only choices are Uverse or Dish/DirecTV, so there are tons of wireless signals flying around. Every so often I will use WiFi Analyzer to look and see what channels are most crowded and shift my channels around to get our signals out of the overlap as much as possible.
Where is the WAP in relation to the laptop?
Are neighbors also using Uverse?
We have Uverse, and are using the default gateway as our WAP. The unit is in the basement, powers 5 TVs, a desktop, a laptop, 3 phones and 2 tablets. The only place I have any connection issues with WiFi is our bedroom (top floor/opposite end of the house) and sometimes the connection drops.
In this neighborhood your only choices are Uverse or Dish/DirecTV, so there are tons of wireless signals flying around. Every so often I will use WiFi Analyzer to look and see what channels are most crowded and shift my channels around to get our signals out of the overlap as much as possible.
Posted on 5/31/19 at 5:11 pm to PJinAtl
quote:
Are you using the Uverse gateway as the WAP, or do you have our own?
can you put this in layman's terms?
Her desk is right next to the Uverse hardware (modem?? idk)
We are in an apartment at the moment, Uverse is contracted with apartment. We had Uverse back in new orleans and had no problems.
This is what a speed test shows. Again, I dont have any problems with my Macbook or TVs, but her laptop drops the signal
quote:
Download Speed HELP 22.11 Mbps (2763.8 KB/sec transfer rate)
Upload Speed HELP 48.4 Mbps (6050 KB/sec transfer rate)
Latency HELP 15 ms
Posted on 5/31/19 at 5:12 pm to SG_Geaux
quote:
Have you tried hers both wired and wireless?
Not wired, just wireless. Would this help?
quote:
What speed do you have on uverse?
Download Speed HELP 22.11 Mbps (2763.8 KB/sec transfer rate)
Upload Speed HELP 48.4 Mbps (6050 KB/sec transfer rate)
Latency HELP 15 ms
quote:
How many devises stream simultaneously?
If she is working from home, usually no more than the Roku and her laptop but usually not even the TV
This post was edited on 5/31/19 at 5:15 pm
Posted on 6/7/19 at 3:54 pm to Lester Earl
Bump. Her laptop still dropping connection
Posted on 6/7/19 at 8:20 pm to Lester Earl
What speeds do you pay for with ATT?
Posted on 6/10/19 at 11:37 pm to Lester Earl
quote:Does she have the ability to hardwire her computer to the modem/gateway? That would be a quick way to determine if it's the wifi, the computer, or something else.
Just got new Uverse internet, it's running 2 TVs and my macbook just fine, but the connection keeps dropping my wife's work computer.
Also, if you can tell me the type of modem we installed (likely a BGW210 but maybe a 5268, 589, or 599), I can give you a few more troubleshooting tips based on the gateway model.
Posted on 6/13/19 at 9:12 pm to FCP
It’s a BGW210
I’ll have to check the hardwire. I think it prob does have that capability. Is it as easy as just plugging it in?
It’s weird cause her laptop connects to her work WiFi with no problem
I’ll have to check the hardwire. I think it prob does have that capability. Is it as easy as just plugging it in?
It’s weird cause her laptop connects to her work WiFi with no problem
This post was edited on 6/13/19 at 9:17 pm
Page 1 of 1
Popular
Back to top
Follow TigerDroppings for LSU Football News