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iMessage Question

Posted on 12/2/20 at 7:37 am
Posted by CidCock
Member since Sep 2007
Member since Feb 2011
8675 posts
Posted on 12/2/20 at 7:37 am
Goy my wife a new iphone last week and the transfer is much easier than it used to be. Only issue I am having is that she is not receiving some iMessages, it seems to be working for 90% of contacts but occasionally, she will get a message on a group thread that shows clearly she hasn't received a previous message. Is this an apple issue or ATT issue?

Any remedy?
Posted by TigerAlum1982
Member since Sep 2011
1511 posts
Posted on 12/2/20 at 7:51 am to
I’ve had this problem for a while on my iPhone. It seems to happen when someone in the group doesn’t have an iPhone. I will usually get a string of messages a day later or never get them.
Posted by Weekend Warrior79
Member since Aug 2014
19019 posts
Posted on 12/2/20 at 8:07 am to
This is similar to an issue my wife had when we switched from iPhone to pixel (strongly considering switching back). She brought the phone back to the store and they were able to resolve the issue by replacing her sim card and resetting her antenna. Both were problematic, so they don't know which one caused the issues.
Posted by CidCock
Member since Sep 2007
Member since Feb 2011
8675 posts
Posted on 12/2/20 at 8:10 am to
yeah, i'm familiar with the problem regarding non iphones and the iMessages being lost in lala land. In this case, she is moving from iphone to iphone....
I'm hoping it will correct itself over time.
Posted by bengalman
In da Country
Member since Feb 2007
3808 posts
Posted on 12/2/20 at 8:56 am to
Try logging out and logging in iCloud a few times after send some messages. It has helped with "I" issues in past IOS software updates.
Posted by ellunchboxo
Gtown
Member since Feb 2009
19110 posts
Posted on 12/2/20 at 9:45 am to
Does she have an ipad or mac with the same icloud account? That could be the hang up.
Posted by Clint Torres
Member since Oct 2011
2788 posts
Posted on 12/2/20 at 10:18 am to
I've been having issues with group messages with an android user on it. I have to resend the messages repeatedly..
Posted by MDB
Baton Rouge
Member since Nov 2019
3479 posts
Posted on 12/2/20 at 11:57 am to
I should be so lucky. I cancelled Facebook and it’s messaging service more that two months ago and I’m still getting “shared” notifications. Wish they would stop.
Posted by CidCock
Member since Sep 2007
Member since Feb 2011
8675 posts
Posted on 12/2/20 at 4:15 pm to
No Mac, I’m going to try and log out and log back in to see if that shakes it out
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