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Message
Google/youtube scam phone call
Posted on 3/13/25 at 8:12 pm
Posted on 3/13/25 at 8:12 pm
Looking for some advice here. This is the back story.
I received a phone call from 877-509-4291 that my hiya app identified as “Google”
Google has never called me so I thought that was weird right away. Anyway the guy says that someone has gained access to my Gmail account probably through my Google Authenticator app. He said they were going to block the device but he needed me to approve something through my YouTube app.
He told me to open my YouTube App and approve a request. At this point I hadn’t given him any information so I said let me just open the YouTube app and see what happens. This part freaked me out, when I opened the app a message popped up that asked me to approve or deny access to a device. After that I told the guy I had to go and hung up. Then I changed my Gmail password.
My question is this… how the hell did he get that message to pop up on my YouTube App? And would you take any further steps other than changing your Gmail password?
Again I have this guy no information that would have allowed him to access anything. Also, I use the same Gmail account as my profile for the YouTube app.
He also sent me an email from “no-reply@google.com/info” which I am assuming is fake.
I received a phone call from 877-509-4291 that my hiya app identified as “Google”
Google has never called me so I thought that was weird right away. Anyway the guy says that someone has gained access to my Gmail account probably through my Google Authenticator app. He said they were going to block the device but he needed me to approve something through my YouTube app.
He told me to open my YouTube App and approve a request. At this point I hadn’t given him any information so I said let me just open the YouTube app and see what happens. This part freaked me out, when I opened the app a message popped up that asked me to approve or deny access to a device. After that I told the guy I had to go and hung up. Then I changed my Gmail password.
My question is this… how the hell did he get that message to pop up on my YouTube App? And would you take any further steps other than changing your Gmail password?
Again I have this guy no information that would have allowed him to access anything. Also, I use the same Gmail account as my profile for the YouTube app.
He also sent me an email from “no-reply@google.com/info” which I am assuming is fake.
This post was edited on 3/13/25 at 8:14 pm
2
Posted on 3/13/25 at 9:55 pm to Knuckle Checker
Are there any devices you don’t recognize in your google account?
Posted on 3/13/25 at 10:23 pm to Knuckle Checker
This happened to me a few months ago. I work in network/cybersecurity as well. I answered the call just to screw with what I knew to be a scam after they had been calling me for weeks leaving voicemail saying press 1 for a callback from Google.
However it wasn't a run of the mill Indian. It was a guy who sounded American telling me my account was being accessed via API key.
I still was skeptical and didn't believe him. However I has created some random api keys for a blue bubbles server a few years back which had me slightly alarmed. As I never deleted them.
He then attempted have me approved a sign in request the same way. I told him no way. I deleted all api keys and hung up the phone.
I went through all of my active logins, nothing sketchy. I am certain my password is not compromised as it was a password manager generated one that was insane but I brute forced memorized. I also have non sms two factor enabled.
So to answer your question it is definitely a scam. I would imagine the email address was apart of some leak and they have some ability to generate prompts on demand. I am not a developer so I am not sure how it works.
I do not think you are compromised as long as you didn't click yes. This is definitely a bit more sophisticated than "sir, kindly do the needful target gift cards before I report you to the FBI."
If you look on reddit there are many others with a similar report.
Good job not getting fooled.
However it wasn't a run of the mill Indian. It was a guy who sounded American telling me my account was being accessed via API key.
I still was skeptical and didn't believe him. However I has created some random api keys for a blue bubbles server a few years back which had me slightly alarmed. As I never deleted them.
He then attempted have me approved a sign in request the same way. I told him no way. I deleted all api keys and hung up the phone.
I went through all of my active logins, nothing sketchy. I am certain my password is not compromised as it was a password manager generated one that was insane but I brute forced memorized. I also have non sms two factor enabled.
So to answer your question it is definitely a scam. I would imagine the email address was apart of some leak and they have some ability to generate prompts on demand. I am not a developer so I am not sure how it works.
I do not think you are compromised as long as you didn't click yes. This is definitely a bit more sophisticated than "sir, kindly do the needful target gift cards before I report you to the FBI."
If you look on reddit there are many others with a similar report.
Good job not getting fooled.
Posted on 3/14/25 at 2:33 am to LSURep864
There are no devices or logins for the Gmail account I don’t recognize.
I did not click yes to the YouTube prompt. It was just shocking that they could get a prompt to come up on my YouTube account while we were on the phone. I’m not easily fooled and this almost got me.
Pretty crazy stuff
I did not click yes to the YouTube prompt. It was just shocking that they could get a prompt to come up on my YouTube account while we were on the phone. I’m not easily fooled and this almost got me.
Pretty crazy stuff
Posted on 3/14/25 at 4:44 am to Knuckle Checker
You’re fine then.
Posted on 3/17/25 at 1:09 pm to Knuckle Checker
Sounds like the prompt could have been from them trying to access your google accounts. That could mean they have access to that email & password combo, and while you did not give them access to anything you may have alerted them that the combination is valid.
For your early question about would I take any further steps; if you use that old password anywhere else, I would go ahead and change it on those sites as well.
For your early question about would I take any further steps; if you use that old password anywhere else, I would go ahead and change it on those sites as well.
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