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Galaxy S10 Biometrics Update Keeps Failing
Posted on 4/26/19 at 1:23 pm
Posted on 4/26/19 at 1:23 pm
I have a S10 that keeps telling me to open my secure folder and then runs a 10mb biometrics update to fix the piece of crap fingerprint sensor issue but after it downloads it gives me an error message that it couldn't update. This has been going on for 2 weeks now. Just wondering if any of you have had this issue. I've tried all the tips I've found online already.
1
Posted on 4/26/19 at 3:01 pm to Slim Chance
My s10+ works, but I don't care for the screen fingerprint option coming from the rear one on my pixel 2xl. Having it on the back was great. This, not so much. Slow too
Posted on 4/26/19 at 3:50 pm to Got Heeem
quote:
I don't care for the screen fingerprint option coming from the rear one on my pixel 2xl.
The fingerprint reader sucks royal arse. Works maybe 50% of the time.
Posted on 4/26/19 at 5:45 pm to jdd48
Have you had the update sent to your phone yet? I disabled the fingerprint reader on mine but I'm hoping the update fixes it, if I could ever get it to actually update.
Posted on 4/26/19 at 6:44 pm to Slim Chance
Sounds like a case of why fix something that's not broken (fingerprint on the back...granted samsung never could figure out the best spot to put theirs on the back).
Posted on 4/27/19 at 8:04 am to Got Heeem
quote:there is a setting you need to change.
My s10+ works, but I don't care for the screen fingerprint option coming from the rear one on my pixel 2xl. Having it on the back was great. This, not so much. Slow too
Posted on 4/27/19 at 10:21 am to castorinho
What do you mean? I'm talking about the functionality of the fingerprint reader. It's trash compared to the pixel. Nothing can be changed to fix it. Maybe software changes in the future. My pixel was instant.
Posted on 4/28/19 at 12:13 am to Got Heeem
take the junk factory screen protector off. works wonders
Posted on 4/28/19 at 6:40 pm to Bawcephus
I peeled that screen protector off on the first day. I also went into the settings and selected biometrics with and without a screen protector and the fingerprint reader still doesn't work. I just wish I could get this update to go through. It may just fix it.
Posted on 4/28/19 at 9:00 pm to Got Heeem
quote:I'm a note guy, and don't own the phone. But I remember when the phone came out a couple of months ago, people mentioned the issue you're having. And it was a setting that needs to be changed. After that, it was blazing fast.
What do you mean? I'm talking about the functionality of the fingerprint reader. It's trash compared to the pixel. Nothing can be changed to fix it. Maybe software changes in the future. My pixel was instant.
Find the s10 release thread on this board and you will find it
Posted on 4/28/19 at 9:24 pm to castorinho
Thanks. Screen Sensitivity in the display settings. Mine was already on. I actually don't have a screen protector so I disabled the setting. We'll see if it improves. The original thread you mentioned, people turned that setting on and it made all the difference in the world for them.
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