Frick Cox Cable

All I know is that you don't need that much speed anyway. Your other option is AT&T.

Thanks for the reply

Netgear Nighthawk R7000 router
Arris SB 6141 modem

I have set up a MoCa network. We tried cutting the cable and so I set up a MoCa network, got a Tivo Bolt and some Tivo Minis.

My speeds are what is frustrating. There is some real inconsistency a foot. Most of the time it is 5 or less. But for a day or two at a time it will run over 100.

On Thursday I had cox reboot my modem and clear my cache. It worked great all night Thursday. Testing between 100 - 120

Since Friday morning, I haven't seen a test of over 10.

I have 2 desktops hard wired. The 3 tivo minis and 1 tivo bolt are connected through the MoCA, powered by a Tivo Moca adapter. I have 2 wireless laptops and 1 all in one wireless running. Also the phones connect through wifi as well.

I have tested everything individually and as a whole. I have disconnected the MoCA and gone straight from the house, to the modem, and then hardwired directly to my desktop - without the router.

Nothing is consistent. With everything hooked up, I have seen 120 speeds. With nothing but 1 desktop hooked up, I have seen only 2mb speed.

Sometimes I am at 100, most of the times I am 5 or less. Cox has no clue. They say all of my signals look great.

One thing I have noticed, is when I power cycle everything - properly- my internet will work good for about 20 minutes, then slow back down.

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now I'm stuck with them

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You aren't stuck. You can buy a separate modem and router.

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ou aren't stuck. You can buy a separate modem and router

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I meant I'm stuck with them if I don't want to have to buy a new router and modem

Ballon Huffer -

What you have described is exactly what I experience. Cox has come out numerous times...looked at the box, replaced outside and inside wiring...nothing really gets better. The techs have admitted that even wireless, I should be getting at least 70 mb download.
I am as frustrated as you are. I plan on calling them out one more time and if no improvement, goodbye Cox.

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and Friday, no one even showed up or called ---- for my 3pm to 5pm appointment.

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Instead, I get a no call no show on my 3rd straight day of waiting.

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I had the same problem a few months ago with them no calling no show a few times in a week.

a complaint to the BBB got them over to my house REAL fast....just saying.

apparently cox hates that.

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There is simply no way they can possibly say that

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Explain why you say this

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Explain why you say this

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Because there are so many variables. You should be able too tho if it's setup properly and you get a good signal.

I was having speed issues with Cox. Node was overloaded. They fixed it and now my speeds are much better. I didn't really have a miserable experance with them...it just took a cpl months longer than they said. I have the 200/20 package and I usualy see 225 hardwired and Best on my 6 wifi has been 130s. Can get 200 on wifi with my MacBook.

That's strange.

They have always been great to me.

Sorry for triple post, but yes, when I had this issue. The lines that go outside underground to the box/post had to be completely changed.. they did all this for free. They had to have a certain group bury the lines after.. (free as well) and also may have had damage at the box.. but it doesn't always show in the signals when they test over the phone. It took a special tech to know how to fix it.. because even he said he hadn't seen anything like it before and he was a big time vet.. there was some issue out there.

I would try to get another tech support person on the phone and continue to demand it fixed.

Att internet is slow.. and while you may not need 100+ mb down.. you definitely need more than 1-5 mb down in today's time.. especially if you are primarily using internet or have others..

Good luck to you..