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External Hard Dive clicking

Posted on 5/14/21 at 1:41 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34882 posts
Posted on 5/14/21 at 1:41 pm
so my 4TB WD Elements external was in my back pack in my truck last few days. Plugged it in today and it is clicking and not being recognized.

Is there anyway to recover the data easily?
Posted by RadicalRedhead
Member since May 2021
119 posts
Posted on 5/14/21 at 2:06 pm to
I had a WD that did that. Try this: If you're trying to access it from a laptop make sure the laptop is plugged in rather than running off the battery. Also try a different USB port. Mine stopped clicking when it was getting enough power from the port, hopefully yours will too.

ETA: If that still doesn't work and nothing you have will recognize the drive, try a bootable Linux environment to see if you can get access.
This post was edited on 5/14/21 at 2:13 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34882 posts
Posted on 5/14/21 at 2:13 pm to
yea im on desktop na dtried mutiple usb. ALso double checked by using same cord and usb on another HD i have.

Pretty sure heat got it. Im sure it can be recoverd but prolly gonna cost me.
Posted by RadicalRedhead
Member since May 2021
119 posts
Posted on 5/14/21 at 2:46 pm to
Just for grins, try a different USB cable - it's rare but I've seen it help.

Too late for your situation now, but external HD's have gotten so cheap I bought 3 of the same kind a few years ago and duplicate the data on each of them. I rotate their locations too: 1 - in use, 1 - in my home safe, and 1 - in an offsite safe deposit box. So far I haven't needed the overlap and FWIW, I've had significantly better luck with WD than Seagate.
Posted by lsu777
Lake Charles
Member since Jan 2004
34882 posts
Posted on 5/14/21 at 3:14 pm to
what i plan to do next time. its not the wire though. wire works with the other WD i have.

And yea seagate sucks compared the WD ime.
Posted by LordSnow
Your Mom's House
Member since May 2011
5816 posts
Posted on 5/14/21 at 3:18 pm to
quote:

wire works with the other WD i have.


Doesnt mean a new cable wont work with the drive youre having issues with
Posted by lsu777
Lake Charles
Member since Jan 2004
34882 posts
Posted on 5/14/21 at 3:30 pm to
well i have a replacement on the way, will check with that one before doing more drastic measures
Posted by Korkstand
Member since Nov 2003
29002 posts
Posted on 5/14/21 at 3:37 pm to
quote:

Doesnt mean a new cable wont work with the drive youre having issues with
Right. We tend to look at electronics as they either work or they don't, but everything has a tolerance in variation of voltage/current. The cable may have a bad spot or just be low quality, and while it might work for one drive it might not work for another. Even if they are the same exact model drives, one might be just a little more tolerant of out-of-spec cables.
Posted by MDB
Baton Rouge
Member since Nov 2019
3495 posts
Posted on 5/14/21 at 4:47 pm to
Here’s a long shot. If it was heat or an over heating problem, try putting it in your freezer overnight and then try to access it again. Will maybe give you enough time to download the data before it goes out again. Don’t laugh, some experts swear by this method as a temp fix.
Posted by TigerDat
Member since Aug 2010
7880 posts
Posted on 5/14/21 at 5:00 pm to
quote:

Plugged it in today and it is clicking


If its not an ssd style then that clicking is the arm tapping the disc of the hard drive.


Like a cd in a cd player, that tapping is likely leaving scratches all over the discuss, it may be unsavable.

Have 2 at home that are un recoverable because of this. Shut it off and get it to a professional that can attempt to recover the drive
Posted by Korkstand
Member since Nov 2003
29002 posts
Posted on 5/14/21 at 5:02 pm to
I tried it one time and it worked. Put drive in ziploc and put it in the freezer for a couple hours, then I was able to use it for maybe 5-10 minutes.

I wouldn't recommend it for really critical data because you could damage it worse in the process of all that.
Posted by FLObserver
Jacksonville
Member since Nov 2005
15210 posts
Posted on 5/14/21 at 9:29 pm to
quote:

Like a cd in a cd player, that tapping is likely leaving scratches all over the discuss, it may be unsavable.


Once you hear the clicking on a HD it usually means you are in trouble and it wont be a cheap fix to recover the data.
Posted by beauchristopher
Member since Jan 2008
69518 posts
Posted on 5/16/21 at 7:24 pm to
If it's really important and you can't fix it then I would reach out to hddparts@gmail.com

His website is LINK /

Clicking is very bad. He may have to use a "donor board." Shoot him an e-mail and see if he can help you out. You may have to just open the external drive up and remove part of the hard drive. It's really simple.. and that is possibly all you have to send in. Then when he ships you the new board back you simply attach it back. This is great because you don't even send in the entire HD, so if you have private stuff, you won't have to worry about anyone viewing it.

He fixed several of my hard drives last year for much cheaper than anyone locally. Like I had clicking and also straight up fried boards. Like one literally caught fire and he was able to fix it. My hard drives are still working a year later. I think it was like $50 each. He also offers just data recovery, but that may cost more and is not necessary if he can fix your HD.

He is trustworthy.

Good-luck.
This post was edited on 5/16/21 at 7:30 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34882 posts
Posted on 5/17/21 at 8:41 am to
thanks man, gonna get with him today.
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