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Started By
Message
Cox loyalty department
Posted on 1/22/18 at 7:02 pm
Posted on 1/22/18 at 7:02 pm
I have been paying $89 a month for the premier 100mb plan. I cut the cord and have no television. The price has been slowly climbing for the last two years from a low of $69 to today’s $89.
Saw online that new customers can activate for a 12 month contract price of $69 for 300mb speeds with panoramic WiFi. Called to ask if I could get on that deal and was transferred to loyalty department. Great customer service. Friendly and knowledgeable. Long story short, can’t get the $69 price, but did get upgraded to 300mb speed tier (normally $104) for $84 per month. So, saved $5 and doubled my speeds. I’ll take it for now.
The upgrade price offered online was $104. So saving $20 from the upgrade offer.
Saw online that new customers can activate for a 12 month contract price of $69 for 300mb speeds with panoramic WiFi. Called to ask if I could get on that deal and was transferred to loyalty department. Great customer service. Friendly and knowledgeable. Long story short, can’t get the $69 price, but did get upgraded to 300mb speed tier (normally $104) for $84 per month. So, saved $5 and doubled my speeds. I’ll take it for now.
The upgrade price offered online was $104. So saving $20 from the upgrade offer.
This post was edited on 1/22/18 at 7:04 pm
11
Posted on 1/22/18 at 7:22 pm to scottfruget
Cable companies are going to make money one way or the other.
Posted on 1/22/18 at 8:47 pm to scottfruget
You realize it goes up to full price in a year, right?
Posted on 1/22/18 at 8:54 pm to Spock's Eyebrow
Yes, but 12 months reduced is better than $89 for the same ole. Plus she told me I can call back before the year ends and lock in another rate reduction.
Posted on 1/22/18 at 8:59 pm to scottfruget
I pay 60 even for ATT fiber 100Mbit.
For the price you are paying you could have gotten 1 Gbit.
For the price you are paying you could have gotten 1 Gbit.
Posted on 1/22/18 at 11:11 pm to scottfruget
Just an FYI I pay $59 for 100 mb in Nola with Cox.
Posted on 1/22/18 at 11:16 pm to scottfruget
I've had the 300down/30up package since September and the only price that was given was $79.99
Posted on 1/23/18 at 4:23 am to Catman88
You realize it's not available everywhere right?
Posted on 1/23/18 at 6:48 am to scottfruget
I’ve been meaning to call them, going to today.
Posted on 1/23/18 at 7:19 am to scottfruget
Yeah, but wait and see if they actually put you down as a contract customer.
Long story short, I was supposed to have a locked in price and get a gift card but for some reason, I'm not down as a contract customer.
And now I think my monthly price will be going higher.
Long story short, I was supposed to have a locked in price and get a gift card but for some reason, I'm not down as a contract customer.
And now I think my monthly price will be going higher.
Posted on 1/23/18 at 9:02 am to bbrownso
They raised my price and when I called to do the cancellation dance, the guy spent 25 minutes telling me how bad AT&T would be.
I finally had to tell him to stop bad mouthing his competition and just tell me the best price available for my service.
He didn't budge a dime. I went on to tell him how crappy it is to give a new customer less than half what I pay after being a customer over 20 years.
I finally had to tell him to stop bad mouthing his competition and just tell me the best price available for my service.
He didn't budge a dime. I went on to tell him how crappy it is to give a new customer less than half what I pay after being a customer over 20 years.
Posted on 1/23/18 at 9:06 am to scottfruget
quote:
Great customer service. Friendly and knowledgeable.
quote:
Cox
Posted on 1/23/18 at 9:07 am to scottfruget
quote:
Yes, but 12 months reduced is better than $89 for the same ole. Plus she told me I can call back before the year ends and lock in another rate reduction.
This crap drives me insane. I don't want to have to call every 10 or 12 months to get a better rate. I guess it's just the way these companies work. . .
Posted on 1/23/18 at 9:24 am to scottfruget
I pay $70/month for 1gig AT&T Fiber.
Posted on 1/23/18 at 9:39 am to WhiskeyThrottle
quote:
This crap drives me insane. I don't want to have to call every 10 or 12 months to get a better rate. I guess it's just the way these companies work. . .
My guess is a lot of people eventually tire of it and go along with the full price. For those who don't, Cox eventually starts playing hardball, and you'll be doing good to get a 10% discount.
Posted on 1/23/18 at 9:46 am to oreeg
quote:
I pay $70/month for 1gig AT&T Fiber.
Same. Although you're paying 80$ but you/I get a -10 discount for bundling your tv service.
At worst, it'd be 80$ for unlimited just for internet service with att at 1000mbps.
Posted on 1/23/18 at 9:49 am to scottfruget
I'm paying for Ultimate Internet Service $104.99 and Panoramic WiFi Modem Rental 7.99
they gave me 2 extenders for free
they gave me 2 extenders for free
Posted on 1/23/18 at 11:39 am to scottfruget
They would not give me any deals. I was able to downgrade my service from 150mb to 100mb for $80 a month.
Cox New Orleans.
Bring on AT&T Fiber
Cox New Orleans.
Bring on AT&T Fiber
Posted on 1/23/18 at 4:17 pm to Catman88
Att does not offer gigabit in my area
Posted on 1/23/18 at 4:31 pm to DoubleDown
quote:
Same. Although you're paying 80$ but you/I get a -10 discount for bundling your tv service.
That's what I hate the most. I'm paying $64 with Charter for internet. I get offers in the mail all the time to bundle Cable/Internet/Phone for 12 months for $29 each. I think they used to have a pick 2 option, but now to get bundled prices you have to have all 3. I'd love to jump on basic cable with no DVR and internet for $30 each. Even $35. I haven't had a landline in 8 years and don't plan on ever having one again.
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