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Any Citrix experts?

Posted on 3/23/20 at 6:34 pm
Posted by Fusaichi Pegasus
Meh He Co
Member since Oct 2010
14566 posts
Posted on 3/23/20 at 6:34 pm
Brought one of my monitors from work to home. I cant get the Citrix Session to extend to both monitors at home.
None of the Google answers are helping me
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48575 posts
Posted on 3/23/20 at 6:35 pm to
Is it a virtual desktop or just an application?
Posted by LegendInMyMind
Member since Apr 2019
54329 posts
Posted on 3/23/20 at 6:36 pm to
Have you searched on YouTube?
Posted by Klark Kent
Houston via BR
Member since Jan 2008
66849 posts
Posted on 3/23/20 at 6:36 pm to
I’m pretty sure there’s a server side Citrix config that’s going to prevent you from doing so
Posted by Fusaichi Pegasus
Meh He Co
Member since Oct 2010
14566 posts
Posted on 3/23/20 at 6:40 pm to
quote:

virtual desktop

Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77987 posts
Posted on 3/23/20 at 6:41 pm to
Probably set that way on the server side.
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48575 posts
Posted on 3/23/20 at 6:41 pm to
I work with Citrix technologies a lot but obviously every environment is setup differently.

On our virtual desktops you can hover over the menu at the top, change the desktop to not be full screen and drag the slider over to the 2nd monitor, make full screen again.

This works very poorly if the monitors aren't the same though.
This post was edited on 3/23/20 at 6:43 pm
Posted by Fusaichi Pegasus
Meh He Co
Member since Oct 2010
14566 posts
Posted on 3/23/20 at 6:49 pm to
quote:

This works very poorly if the monitors aren't the same though.

They arent
ugh
Posted by Klark Kent
Houston via BR
Member since Jan 2008
66849 posts
Posted on 3/23/20 at 6:52 pm to
yeah, i'm guessing too. it's been 10+ years since i would consider myself even knowledgeable on Citrix
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48575 posts
Posted on 3/23/20 at 6:54 pm to
Can you make them the same resolution? It's going to be pretty funky going from a big stand alone monitor to a laptop screen or something like that.

This pdf shows about what I'm talking about with a much older version of Citrix. You'll use the "full screen" option from the menu at the top though.

This works for us and I don't explicitly remember enabling this feature but it's possible that I did a long time ago.

pdf
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48575 posts
Posted on 3/23/20 at 6:55 pm to
I mostly work with Netscaler and XenApp but I know a fair amount about XenDesktop or whatever the hell they are calling it now.

Been working on it a lot more since we have hundreds of people working from home.
This post was edited on 3/23/20 at 6:57 pm
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77987 posts
Posted on 3/23/20 at 7:15 pm to
quote:

This works very poorly if the monitors aren't the same though.


Yep. I have had Citrix Support straight up tell me they don't support screen scaling.
Posted by BaddestAndvari
That Overweight Racist State
Member since Mar 2011
18295 posts
Posted on 3/23/20 at 9:20 pm to
quote:

Any Citrix experts?


Nobody is a Citrix expert, not even Citrix, they keep downsizing the last few years

ETA: to answer your question: the only real way to pull it off is it your network admin has enabled RDP for you and installed RDP on the apps portion of the app... This would not be great from a security standpoint, but I'm not one to judge
This post was edited on 3/23/20 at 9:26 pm
Posted by MMauler
Member since Jun 2013
19216 posts
Posted on 3/24/20 at 6:07 am to
We've been using Citrix for years. We've asked our IT people about this very issue and were told that it's not possible to use two screens with Citrix.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77987 posts
Posted on 3/24/20 at 7:17 am to
quote:

We've asked our IT people about this very issue and were told that it's not possible to use two screens with Citrix.


Well that is just false. We had hundreds using two screens for years.
Posted by SnoopALoop
Nashville
Member since Apr 2014
4394 posts
Posted on 3/24/20 at 7:33 am to
If you're on a laptop and an extra monitor, make sure in your laptop display settings your scale is set at 100% (and not 150%)

But if you're on Citrix, click that little drop down arrow at the top of your screen and select 'window'. Once it opens in a new window, drag that window so it shows on both displays. After that, press the maximize button and you should be good.
This post was edited on 3/24/20 at 7:58 am
Posted by shspanthers
Nashville, TN
Member since Sep 2007
769 posts
Posted on 3/24/20 at 7:57 am to
Definitely possible. I’m using three 27” 4K monitors with our Citrix environment right now.
Posted by BaddestAndvari
That Overweight Racist State
Member since Mar 2011
18295 posts
Posted on 3/24/20 at 8:38 am to
quote:

But if you're on Citrix, click that little drop down arrow at the top of your screen and select 'window'. Once it opens in a new window, drag that window so it shows on both displays. After that, press the maximize button and you should be good.


Rock on my man, thanks! I can now pass this information on to any of my clients wanting to do it.

If I could pay you for your work I would
Posted by Boatshoes
Member since Dec 2017
6775 posts
Posted on 3/24/20 at 12:49 pm to
While you Citrix experts are at it, can anyone shed any Light on if things have gotten to the point that you can use the latest generation iPad Pro instead of the Surface Pro?

The battery life and touch screen interface on the latter device simply isn’t as good.
Posted by GatorReb
Dallas GA
Member since Feb 2009
9280 posts
Posted on 3/24/20 at 2:10 pm to
quote:

We've been using Citrix for years. We've asked our IT people about this very issue and were told that it's not possible to use two screens with Citrix.



Same thing my IT has come up with
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