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Started By
Message
Amazon account got got hacked, they closed it, Need Help !!
Posted on 12/3/21 at 9:33 am
Posted on 12/3/21 at 9:33 am
As said they "closed" my acct because it got hacked. I have talked to a "red dot" 5 times with no success on getting it back, they just say it has been closed.
I spend $1,000 + a month, and a user since they sold their first book.
Anybody have a phone number, or good on line tech support email for Amazon ? I cant log in, so I cannot reach the online tech support.
Only phone number I have for them is 888-280-4331
Beers are on me.
I spend $1,000 + a month, and a user since they sold their first book.
Anybody have a phone number, or good on line tech support email for Amazon ? I cant log in, so I cannot reach the online tech support.
Only phone number I have for them is 888-280-4331
Beers are on me.
6
Posted on 12/3/21 at 10:44 am to pmacattack
Yes I have, it does not recognize my email so I cannot do anything.
I cannot proceed or get info or anything.
But Amazon, does have my email because they continue to send me sales, bull shite.
All login/info menus do not recognize my email
I cannot proceed or get info or anything.
But Amazon, does have my email because they continue to send me sales, bull shite.
All login/info menus do not recognize my email
Posted on 12/3/21 at 10:52 am to Drop4Loss
Who told you your account was closed? Whoever hacked your account may have just changed the email address it goes to. I would freeze/cancel all the credit cards you had set up in Amazon so they can't order a bunch of things that you pay for.
Posted on 12/3/21 at 11:01 am to TigerinATL
Yes there were 3 charges on my CC for $1.09, they have been credited by my bank.
Amazon email below......... this is the response I get from Amazon, after a 30 min phone call with them.
Hello,
After a review of your details, we have determined it is necessary to close your Amazon.com account. Any pending orders have been canceled.
We may not reply to further emails about this issue.
Sincerely,
Account Specialist
Amazon.com
LINK
Amazon email below......... this is the response I get from Amazon, after a 30 min phone call with them.
Hello,
After a review of your details, we have determined it is necessary to close your Amazon.com account. Any pending orders have been canceled.
We may not reply to further emails about this issue.
Sincerely,
Account Specialist
Amazon.com
LINK
Posted on 12/3/21 at 11:25 am to Drop4Loss
Did/Do you have a mobile number associated with that account/email?
Posted on 12/3/21 at 12:52 pm to pmacattack
Yes
My cell phone
Their system does not recognize it either
My cell phone
Their system does not recognize it either
Posted on 12/3/21 at 12:57 pm to Drop4Loss
The charges on my CC were to
Amazon, for $1.09
So they fricked up cause they were posted , as in their name
They should know better
Amazon, for $1.09
So they fricked up cause they were posted , as in their name
They should know better
Posted on 12/3/21 at 1:51 pm to Drop4Loss
Create a new account with them. Problem solved.
And setup two-factor authentication this time.
And setup two-factor authentication this time.
Posted on 12/3/21 at 4:06 pm to SG_Geaux
quote:
And setup two-factor authentication this time.
^can't stress this enough, settimg up something with an authenticator app, or sending a confirmation code to your phone/email works wonders.
Any login you don't recognize you can simply deny access.
Posted on 12/3/21 at 5:42 pm to Rhio
Can i set up new acct
With same email and phone number ?
What about my order history ?
Will i lose that ?
With same email and phone number ?
What about my order history ?
Will i lose that ?
Posted on 12/3/21 at 6:34 pm to Drop4Loss
Not gonna work dude. Your account may be locked, "removed", or whatever, but it still exist in their database and you wont be able to use the same email address to create another account since there is likely a unique index/constraint on email addys. Even if you could create a new account with the same email address it wouldn't come preloaded with the old account info, lol. You can set up a new account with a different email and start over, but if you want your old one back you need to talk to Amazon. Aint no body here can help you.
Posted on 12/3/21 at 6:56 pm to Fat Batman
Ive called and talked to a red dot five times.
They have been no assistance whatsoever.
So I am trying to resolve internally with them, but have not found the right contact person.
If I try to log in to change my password,
the log in ID, my email, field shows,
sinedugrobra-4526@yopmail.com, no thats not me
I cannot delete it from the field
Amazon has frickED up.
I may book a flight to India........
They have been no assistance whatsoever.
So I am trying to resolve internally with them, but have not found the right contact person.
If I try to log in to change my password,
the log in ID, my email, field shows,
sinedugrobra-4526@yopmail.com, no thats not me
I cannot delete it from the field
Amazon has frickED up.
I may book a flight to India........
Posted on 12/3/21 at 6:59 pm to Drop4Loss
Just setup a new account. You'll lose your order history, but does that matter?
Posted on 12/3/21 at 7:55 pm to kywildcatfanone
"Just setup a new account. You'll lose your order history, but does that matter?"
As said I order a lot of shite from Amazon,
Fishin, boatin, campin, house, travel.
If I ordered 3, 1/2 x 6 ss flat carriage head bolts or garbage bags, 3/8 inch flared gas fittings, 6 months ago, or L/V landscape light bulbs it knows what brand/type I previously bought thru the order history
Order history saves time and $$$
Yea, baller problems
As said I order a lot of shite from Amazon,
Fishin, boatin, campin, house, travel.
If I ordered 3, 1/2 x 6 ss flat carriage head bolts or garbage bags, 3/8 inch flared gas fittings, 6 months ago, or L/V landscape light bulbs it knows what brand/type I previously bought thru the order history
Order history saves time and $$$
Yea, baller problems
Posted on 12/3/21 at 8:35 pm to Drop4Loss
quote:
Amazon has frickED up.
Nah dude, you fricked up falling for some phishing attempt and gave someone your password.
Posted on 12/3/21 at 9:14 pm to Fat Batman
"Nah dude, you fricked up falling for some phishing attempt and gave someone your password."
I log in multiple times a day.
My everyday Amazon password is 14 characters, I did not fall for some phishing attempt, I know the games dude. I dont frick up......
I have/use everyday several US govt logins that are 8 point security login checks
As said, Amazon fricked up
I only fish in the water
I log in multiple times a day.
My everyday Amazon password is 14 characters, I did not fall for some phishing attempt, I know the games dude. I dont frick up......
I have/use everyday several US govt logins that are 8 point security login checks
As said, Amazon fricked up
I only fish in the water
Posted on 12/3/21 at 9:19 pm to Drop4Loss
quote:
I log in multiple times a day.
My everyday Amazon password is 14 characters
So?
quote:
I did not fall for some phishing attempt, I know the games dude. I dont frick up......
I have/use everyday several US govt logins that are 8 point security login checks
As said, Amazon fricked up
So you had two-factor set up for your Amazon account?
Posted on 12/3/21 at 9:23 pm to Drop4Loss
You're scaring me. Stop.
Posted on 12/3/21 at 10:48 pm to Drop4Loss
I know you think you didn't, thats why the phishing worked on you. Doesnt matter how long or complex it is if you give it away.
This post was edited on 12/3/21 at 10:52 pm
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