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Your call is VERY IMPORTANT TO US....please continue to hold.

Posted on 3/4/19 at 11:26 am
Posted by ItzMe1972
Member since Dec 2013
12881 posts
Posted on 3/4/19 at 11:26 am
On hold with bank now for 15 minutes.

If my call is VERY IMPORTANT.....Hire more pbone agents!

Capital One
Posted by Codythetiger
Arkansas
Member since Nov 2006
30479 posts
Posted on 3/4/19 at 11:28 am to
My savings account under the mattress with the yayo
Posted by idlewatcher
Planet Arium
Member since Jan 2012
98619 posts
Posted on 3/4/19 at 11:28 am to
Someone got ahold of my Amazon account so my bank cancelled by debit card. Supposed to have shipped my new card on 2/27.....it's march 4th and it still hasn't shipped

Banks

Are
The
Worst
Posted by FearTheFish
Member since Dec 2007
4555 posts
Posted on 3/4/19 at 11:29 am to
Baw, all customer service representatives are busy assisting other customers.

Just continue to hold and your call will be answered.
Posted by BHM
Member since Jun 2012
4106 posts
Posted on 3/4/19 at 11:29 am to
quote:

If my call is VERY IMPORTANT.....Hire more pbone agents!




Don't need too. Customers keep accepting their service just as it is. Please continue to hold.
Posted by TulaneFan
Slidell, LA
Member since Jan 2008
14092 posts
Posted on 3/4/19 at 11:31 am to
quote:

Banks Are The Worst


Tell me about it.

Banks and Insurance agencies can all go live in a home on frick off island
Posted by ItzMe1972
Member since Dec 2013
12881 posts
Posted on 3/4/19 at 11:38 am to
Yeah, on hold for fraudulent ATM charges that were supposed to be reversed.

"We are experiencing high call volume....but your call is very important to us."

At least the music isn't bad.
Posted by LSU Alumnus
Member since Nov 2017
1831 posts
Posted on 3/4/19 at 11:41 am to
This is actually a GOOD pointless TD thread.

Nice work, OP.
Posted by Steadyhands
Slightly above I-10
Member since May 2016
7201 posts
Posted on 3/4/19 at 11:43 am to
Just go to a branch location and speak with a banker.
Posted by Major Dutch Schaefer
Location: Classified
Member since Nov 2011
39709 posts
Posted on 3/4/19 at 11:44 am to
Go into a branch that can issue a card.
Posted by lsursb
Baton Rouge
Member since Jan 2004
12367 posts
Posted on 3/4/19 at 11:49 am to
I am scrolling the OT while on hold with my bank too. They posted a double charge on my card. Customer service is nonexistent.
Posted by SaintLSUnAtl
THE REAL MJ
Member since Jan 2007
22199 posts
Posted on 3/4/19 at 12:05 pm to
Posted by Sidicous
NELA
Member since Aug 2015
19296 posts
Posted on 3/4/19 at 12:39 pm to
quote:

Go into a branch that can issue a card.
Even better...Go close your account with mega corporate bank and open account with a small local or credit union where they will appreciate your business!
Posted by udtiger
Over your left shoulder
Member since Nov 2006
117057 posts
Posted on 3/4/19 at 1:07 pm to
Wouldn't have this problem with Ruby Receptionist
Posted by 62Tigerfan
Member since Sep 2015
5379 posts
Posted on 3/4/19 at 6:48 pm to
"Helen Waite now handles all urgent matters. If you need something done quickly, go to Helen Waite."
Posted by northshorebamaman
Mackinac Island
Member since Jul 2009
38558 posts
Posted on 3/4/19 at 6:53 pm to
quote:

We are experiencing high call volume
I deal with a couple companies that always give this message. At some point 'high call volume' is just your normal call volume.
Posted by LouisianaLonghorn
Austin, Texas
Member since Jan 2006
15933 posts
Posted on 3/4/19 at 7:00 pm to
Capital One is the worst. Closing branches and replacing them with “cafes.” If I want coffee, I’ll go to fricking Starbucks. I don’t need some jackass “host” directing me to a computer terminal to self serve. Their customer service is absolutely terrible.
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