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Uber's dirty tricks quantified: Rival counts 5,560 canceled rides

Posted on 8/12/14 at 9:16 am
Posted by Displaced
Member since Dec 2011
32706 posts
Posted on 8/12/14 at 9:16 am
SIAP.

I know the OT loves a good Uber article.

LINK

quote:

Uber is using a pattern of aggressive and questionable tactics in its effort to control the car-on-demand market, according to rivals.

New data provided by Lyft, a competitor, shows that Uber employees have ordered and canceled more than 5,000 Lyft rides since last October. The data was provided to CNNMoney per a request made when reporting another story on the competition between the two companies.

It's the taxi app version of ding-dong ditch.

quote:

Lyft claims to have cross-referenced the phone numbers associated with known Uber recruiters with those attached to accounts that have canceled rides. They found, all told, 5,560 phantom requests since October 3, 2013.

There was nothing to suggest that Uber's corporate office commissioned the canceled rides or even that they were aware of them.

One Lyft passenger, identified by seven different Lyft drivers as an Uber recruiter, canceled 300 rides from May 26 to June 10. That user's phone number was tied to 21 other accounts, for a total of 1,524 canceled rides.


quote:

Uber's tactics are not limited to harassing Lyft drivers.

Shortly after Lyft entered the New York market last month, Uber sent a text message to its drivers telling them that city regulations prohibit them from working for both companies. New York City's Taxi and Limousine Commission says that is not true. (Uber later said in a statement that their official policy is that drivers can work for both services.)

One beneficiary of the competition appears to be the passenger. Last week, Uber and Lyft announced competing features that would allow users heading in the same direction to share rides and split the cost. Lyft Line is now available in the app store; UberPool will be available soon.
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 8/12/14 at 9:18 am to
I've been trying to tell y'all about their corrupt ways
Posted by LNCHBOX
70448
Member since Jun 2009
84064 posts
Posted on 8/12/14 at 9:19 am to
quote:

One beneficiary of the competition appears to be the passenger.


And this is all that matters.
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79124 posts
Posted on 8/12/14 at 9:19 am to
Well Lyft, stop putting giant pink mustaches on the front of beat up Pontiac Aztecs and maybe you'll be in competition with them.
Posted by SouthOfSouth
Baton Rouge
Member since Jun 2008
43456 posts
Posted on 8/12/14 at 9:22 am to
Man Uber is pulling yellow cab shite right there...
Posted by LesMiles BFF
Lafayette
Member since May 2014
5101 posts
Posted on 8/12/14 at 9:22 am to
quote:

ding-dong ditch


I've played this with a few 2 o'clockers in my day.
Posted by TigerBait1127
Houston
Member since Jun 2005
47336 posts
Posted on 8/12/14 at 9:26 am to
I'll start using Lyft for the time being then.

Will never use Yellow Cab
Posted by jose canseco
Houston via Houma via BR via NOLA
Member since Jul 2007
5667 posts
Posted on 8/12/14 at 9:37 am to
quote:

total of 1,524 canceled rides.


Looks like one jackass doing this. 5,000 canceled rides and almost 25% from one person. Are the remaining 3,500 nation wide? Because that's not bad honestly. Now 3,500 canceled in BR alone is kind of a dick move.
Posted by BACONisMEATcandy
Member since Dec 2007
46643 posts
Posted on 8/12/14 at 9:56 am to
quote:

I've been trying to tell y'all about their corrupt ways


Better than Yellow Cab not showing up at all or if they do trying to over charge you
Posted by xXLSUXx
New Orleans, LA
Member since Oct 2010
10306 posts
Posted on 8/12/14 at 9:57 am to
You'd think they'd stop taking this dudes ride order well before he got to +1,500 cancellations.
Posted by biglego
Ask your mom where I been
Member since Nov 2007
76195 posts
Posted on 8/12/14 at 9:58 am to
A giant pink mustache would be the best feature of a Pontiac Aztek
Posted by rintintin
Life is Life
Member since Nov 2008
16160 posts
Posted on 8/12/14 at 10:01 am to
quote:

've been trying to tell y'all about their corrupt ways 



Uh why would we care? This isn't affecting passengers. It's 2 rival businesses battling it out.

I don't care what they do to each other as long as I get a good service.
Posted by Emiliooo
Member since Jun 2013
5148 posts
Posted on 8/12/14 at 10:04 am to
This is more of a lack of control from Lyft's point of view. How are you able to set up multiple accounts with the same phone number?
Posted by Grit-Eating Shin
You're an Idiot
Member since May 2013
8432 posts
Posted on 8/12/14 at 10:14 am to
Wait, does Lyft really put giant pink mustaches on their cars? Jesus.
Posted by CBandits82
Lurker since May 2008
Member since May 2012
54060 posts
Posted on 8/12/14 at 10:26 am to
quote:

One beneficiary of the competition appears to be the passenger.


Only thing that matters.
Posted by BACONisMEATcandy
Member since Dec 2007
46643 posts
Posted on 8/12/14 at 11:14 am to
Posted by SSpaniel
Germantown
Member since Feb 2013
29658 posts
Posted on 8/12/14 at 11:21 am to
Heck, in Memphis, we can't even Lyft or Uber.
quote:

Memphis city officials, responding to complaints by local taxi drivers, are focusing their energies on enforcing out-of-date livery regulations that were designed long before the innovative technology behind Uber and Lyft existed, rather than trimming regulations to fit with modern business models. The City of Memphis has issued a cease-and-desist order against the rideshare companies, which Uber and Lyft intend to defy. However, in order to add teeth to the city’s threats, a police task force has reportedly been created to fine and arrest the companies’ drivers.


Because our city is so safe and aweseom that we have nothing else to worry about.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96006 posts
Posted on 8/12/14 at 11:25 am to
How is Uber going in BR? I still havent used it because havent need a cab yet.
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 8/12/14 at 11:25 am to
How are the winters in Memphis?
Posted by lsu480
Downtown Scottsdale
Member since Oct 2007
92876 posts
Posted on 8/12/14 at 11:26 am to
quote:

Well Lyft, stop putting giant pink mustaches on the front of beat up Pontiac Aztecs and maybe you'll be in competition with them.



This is so true!
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