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U-Verse v. Cox v. ???

Posted on 1/29/17 at 6:51 pm
Posted by T Blair
Member since Feb 2013
409 posts
Posted on 1/29/17 at 6:51 pm
I switched from Cox to U-Verse a few years ago because Cox kept getting more expensive and I HATED dealing with the idiots in the New Orleans call centers. I pretty much told Cox how much I hated them. As a result, they sent some third party marketing firm to my house disguised as a line technician to try to like fricking debrief me as to why I left. The guy had on a brand new yellow reflective jacket and was like 18; looked like he had never climbed a power pole in his life. I asked him for some Cox ID and gave me a badge from some like "alpha" marketing company. At this point the guy got all weird and was like, "well just tell me what Cox did wrong and why did you leave." This was right when u-verse entered the BR market. I told him to go pound sand and called Cox and freaked on them. The whole thing was weird.

Anyway, so I switched to U-Verse. It was OK for a while. Then I started having connectivity issues. The internet was down frequently. They would come out, "fix" it, then it would shite out again a month later. In total, I have probably had a technician out to the house over 20 times in a 4 year period. I have the fastest speed service and it is always lagging, sluggish, or just doesn't work. To top it off, i pay like $225 a month for this shite. I can't take it anymore.

So, what do I do? Suck it up and go back to Cox? I hate to do so, but u-verse has been so shitty I can't fricking take it anymore.
Posted by Hogwarts
Arkansas, USA
Member since Sep 2015
18394 posts
Posted on 1/29/17 at 6:55 pm to
TLDR

They both suck
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
151515 posts
Posted on 1/29/17 at 6:56 pm to
You sound needy
Posted by Jim Rockford
Member since May 2011
106024 posts
Posted on 1/29/17 at 6:57 pm to
Don't worry. When net neutrality ends there won't be anything worth a shite online anyway.
Posted by tss22h8
30.4 N 90.9 W
Member since Jan 2007
18793 posts
Posted on 1/29/17 at 6:58 pm to
Go to a streaming service like Sling, Hulu or PS Vue. For your local channels, get an HD antenna (available locally). I'm on PS Vue for $30/month. I haven't looked back.
This post was edited on 1/29/17 at 6:59 pm
Posted by Spankum
The Sip
Member since Jan 2007
63272 posts
Posted on 1/29/17 at 6:58 pm to
believe me, they don't "know" you or hold a grudge at all...figure out which one has the best service for your $ and sign up. for that kind of money, you'd better be getting one hell of a package, IMO...
Posted by Honky Lips
Member since Dec 2015
2828 posts
Posted on 1/29/17 at 7:17 pm to
PS Vue + HD Antenna.
Posted by MorgusTheMagnificent
Louisiana
Member since Dec 2014
1965 posts
Posted on 1/29/17 at 7:21 pm to
You still cable?? Come on dawg, it's 2017
Posted by LuckySo-n-So
Member since Jul 2005
22754 posts
Posted on 1/29/17 at 7:31 pm to
I was with U-verse for 2 + years until recently. There was an outage due to the road construction on Jones Creek. After 10 days, they were nowhere near fixing it and had no updates. I had to corner an ATT tech just to find out what was going on.

I eventually had to switch back to Cox because ATT had no clue what was going on and I can't live without my TV and internet. It sucks, but what's a ninja to do?
Posted by lsu xman
Member since Oct 2006
17014 posts
Posted on 1/29/17 at 7:32 pm to
I'm going to have to look into dumping Cox.
Posted by Popths
Baton Rouge
Member since Aug 2016
4546 posts
Posted on 1/29/17 at 7:33 pm to
I have a stepdaughter who was tired of Cox, switched to U-Verse and wasn't satisfied, now has Dish Network and isn't happy about that. I get to see through her experiences that Cox has the best service. When I moved to my new home, there wasn't Cox service yet but there was U-Verse. I waited 4 months for Cox. They treated me well on the first 2 year package. I know that it's going up 30 bucks next month. Don't know what will happen after next year but they do have a loyalty number you can call and give them a piece of your mind. Hopefully they will lower your bill. I never understand why companies offer new clients better deals than the people who've supported them for years and years.
Posted by T Blair
Member since Feb 2013
409 posts
Posted on 1/29/17 at 7:36 pm to
quote:

You sound needy



Yeah bruh, needy for my got damn internet to work. That's what I need.
Posted by Rza32
Member since Nov 2008
4680 posts
Posted on 1/29/17 at 7:36 pm to
DirectvTV with AT&T bundle
Posted by T Blair
Member since Feb 2013
409 posts
Posted on 1/29/17 at 7:38 pm to
quote:

believe me, they don't "know" you or hold a grudge at all...figure out which one has the best service for your $ and sign up. for that kind of money, you'd better be getting one hell of a package, IMO...




Yeah, I'm getting totally hosed. For the amount of money i"m spending I should be getting the best service money can buy. I need to rethink things.
Posted by T Blair
Member since Feb 2013
409 posts
Posted on 1/29/17 at 7:40 pm to
quote:

I have a stepdaughter who was tired of Cox, switched to U-Verse and wasn't satisfied, now has Dish Network and isn't happy about that. I get to see through her experiences that Cox has the best service. When I moved to my new home, there wasn't Cox service yet but there was U-Verse. I waited 4 months for Cox. They treated me well on the first 2 year package. I know that it's going up 30 bucks next month. Don't know what will happen after next year but they do have a loyalty number you can call and give them a piece of your mind. Hopefully they will lower your bill. I never understand why companies offer new clients better deals than the people who've supported them for years and years.


Posted by Hussss
Helena, AL
Member since Oct 2016
7899 posts
Posted on 1/29/17 at 8:21 pm to
ATT=Worst company in America and it's not even close.
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