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re: State Farm estimate vs 2 estimates from body shops??

Posted on 6/3/15 at 8:50 pm to
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58798 posts
Posted on 6/3/15 at 8:50 pm to
Don't tell me what to do. I assume you've read yours, in its entirety?
Posted by slam627
Baton Rouge, LA
Member since Sep 2005
410 posts
Posted on 6/3/15 at 8:54 pm to
quote:

Don't tell me what to do. I assume you've read yours, in its entirety?


Had cause to read it recently. But you made the point perfectly...there are lots of issues that most people aren't aware of at all cause most people don't read it. Or their insurance policy.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58798 posts
Posted on 6/3/15 at 8:57 pm to
quote:

insurance policy


Now that I can attest to. And can honestly say I've read, in its entirety.
Posted by vjp819
South Sec. 414 / Alex Box Sec. 210
Member since Nov 2003
10882 posts
Posted on 6/3/15 at 10:45 pm to
They don't force you to use their preferred shops. You can take your wrecked vehicle to any shop. They only require you to be adjusted by a S.F. adjuster.
Posted by throwaway504
Member since May 2015
1 post
Posted on 6/3/15 at 11:26 pm to
quote:

My girl has had her car hit a lot since she got it.


Don't you tire of pretending to be a guy on here in between your photo work?
Posted by Five0
Member since Dec 2009
11354 posts
Posted on 6/3/15 at 11:28 pm to
quote:

They only require you to be adjusted by a S.F. adjuster.


They entered into a contract to indemnify their client for all torts. Their requirements are of little concern of an injured 3rd party.
Posted by weadjust
Member since Aug 2012
15491 posts
Posted on 6/3/15 at 11:39 pm to
So they should pay 3rd party claims without being able to see the damage they're being asked to pay for.

If that's the case just submit a random estimate to total it and get a new one
This post was edited on 6/3/15 at 11:47 pm
Posted by Five0
Member since Dec 2009
11354 posts
Posted on 6/3/15 at 11:46 pm to
Negligence = duty, breach, causation, damages. The last of which is calculated.

An mva is 99 times out of 100 negligent operation of a vehicle. Perhaps I'm over simplifying.
Posted by skinny domino
sebr
Member since Feb 2007
14444 posts
Posted on 6/4/15 at 12:52 am to
quote:

That's steering and illegal. You have the right to have it repaired where you choose.
Posted by DLauw
SWLA
Member since Sep 2011
6159 posts
Posted on 6/4/15 at 7:38 am to
Most of the info in here is pretty good. I wish I had seen the thread earlier.

State Farm handles claims the same all over the U.S.

You can:
A. Bring it to a "select service" or "service first" shop and the entire claim will be handled by the shop. To be on this list, a shop signs a contract with State Farm agreeing to their rates, methods of repair, not charge them for materials and what parts to be used (including aftermarket, used and reconditioned parts) and in return State Farm will steer customers towards that shop.
B. Go to the State Farm drive thru (if it's available in your area) and bring state farm's estimate to your preferred body shop. Your shop will file the supplements for repairs needed to get the vehicle repaired. (99.9% of the time the insurance estimate is low because they hope you take that low-ball check they write and go buy yourself something nice and forget about your repairs)
C. Tell State Farm you want an adjuster to come to you. This usually takes longer because it takes a while for them to come out. You will essentially get the same estimate and the same steps apply as B.
D. (Best option IMO) tell State Farm where/what shop you're dropping your vehicle off at. The shop will do tear down if needed and the adjuster will show up and be forced to go over the repairs with someone who repairs vehicles. They won't necessarily pay for all the needed repairs but they'll pay better than if you're on your own. (Case in point: I've never been fully compensated for repairs on any vehicle I've repaired for a State Farm insured, whether it be $5.00 or $5000.00). Pick a shop you trust, they'll handle the rest.

Rule of thumb: if you're talking to State Farm (or any insurance company), you're being lied to. It's that simple.

Also, if you think the insurance commissioner in this state is going to help you, you're dreaming. Donelon's a politician and has gotten rich off of his "campaign contributions" from all the major insurance companies. He's allowed the insurance companies to not pay claims on property and casualty and raise their rates his entire time in office. He's a joke and has never once sided with a repairer against an insurer in all the cases I've seen. Insurers break our (very) few laws concerning repairs and insurers every day and nothing is ever done about it.

Good luck with your claim and repairs.

VOTE MATT PARKER for insurance commissioner in November.

(/rant)
Posted by Napoleon
Kenna
Member since Dec 2007
70981 posts
Posted on 6/4/15 at 7:43 am to
quote:

I thought so too. I'm not sure what they're trying to pull.
In the meantime, I've been unable to drive my truck for almost 3 weeks!



The damage is so bad that you can't drive, yet it's ONLY $800 to fix it??
Posted by Napoleon
Kenna
Member since Dec 2007
70981 posts
Posted on 6/4/15 at 7:44 am to
quote:

Busted out the whole assembly (not just a broken bulb fix)


again, that's a one day fix. Buy the part on amazon and give her the bill.

Not anything I would let side line my car for three weeks.
Posted by DLauw
SWLA
Member since Sep 2011
6159 posts
Posted on 6/4/15 at 8:00 am to
I posted without reading past the first page. I went back and read it.

Captain you're so wrong on so much it's mind boggling. You're a typical customer believing that your insurance company is out there to protect you. Insurance companies have only one thing on their agenda and that is to make money for themselves/shareholders AND THAT IS IT.

answer this question for me: why does a shop repairing a vehicle that you're going to be putting yourself or family back into that travels 140 mph at oncoming vehicles make less an hour than a lawn mower mechanic?
Posted by Mung
Ba’on Rooj
Member since Aug 2007
9074 posts
Posted on 6/4/15 at 8:06 am to
The Farm is the biggest Insuror in the State. Their approved body shops are the best ones in Cenla, and I would bet that is the same everywhere. I'd bring it to their shop and let them fix it. If they find additional damage, they fix it.

Ps. No deductible on PD claim against other party.
Posted by DLauw
SWLA
Member since Sep 2011
6159 posts
Posted on 6/4/15 at 8:24 am to
quote:

Their approved body shops are the best ones in Cenla, and I would bet that is the same everywhere
I'm sorry but this statement is just wrong. Many years ago, you had to qualify to be a "State Farm shop". That's not the case anymore. The business decision was made to turn any shop that wanted to be into a State Farm shop this way they could suppress labor rates and use the term "prevailing rate".

Well shite man, if 80% of the shops in an area are State Farm shops, you've set the prevailing rate. That's called price fixing.

for reference, I removed myself from state farm's "service first" program a year ago after being a whore for them for almost 20 years and am also State Farm insured (home, auto, life, etc.)
Posted by Mung
Ba’on Rooj
Member since Aug 2007
9074 posts
Posted on 6/4/15 at 8:38 am to
Ah, so, you're bitter about the low pay. The Farm also suppresses defense lawyer's rates too. They've gone in-house thru most of the state. However, my personal claims experience with them has been good. Their body shops here are the tops ones, b/c they want the business, and are willing to accept the rate for the volume. Same for the lawyers.

OP can always lawyer up and pay 1/3 of what he recovers to fix his car. Or he can go thru his own collision coverage and let them subrogate against the Farm. Oddly, when they jack people on the PD, BI claims magically arise. Weird how that works.
Posted by SUB
Silver Tier TD Premium
Member since Jan 2009
23262 posts
Posted on 6/4/15 at 8:44 am to
I'm sure this is just a precautionary standard procedure that State Farm has so you don't just take your car to a buddy's shop and get him to give you an estimate of $3k and you both pocket the excess (see fraud kickbacks).
Posted by DLauw
SWLA
Member since Sep 2011
6159 posts
Posted on 6/4/15 at 9:25 am to
quote:

Ah, so, you're bitter about the low pay
sure, I’m bitter about it, but I’m also bitter about the way they require the use of substandard parts, refuse to pay for necessary repairs, ignore ICAR standards, and the fact that they continually break the law.

Somebody mentioned fraud. The days of the "typical ‘seedy’ body shop that's jacking up prices to increase profits" is gone and has been for years. Most shops take photos to justify repair costs.

everyone should print these out and put them in your glove box with your insurance card or just read them and educate yourself:
RS 51:2422-2425
Advicory Letter 04-02
Advisory Letter 07-01
This post was edited on 6/4/15 at 9:49 am
Posted by DLauw
SWLA
Member since Sep 2011
6159 posts
Posted on 6/4/15 at 9:48 am to
i'd also like to add this little tidbit just for the enjoyment of the general public: even a beauticians and florists have to have a license
it's kind of sick that there are no licensing requirements for body shops.
Posted by Mung
Ba’on Rooj
Member since Aug 2007
9074 posts
Posted on 6/4/15 at 10:00 am to
quote:

they require the use of substandard parts, refuse to pay for necessary repairs, ignore ICAR standards, and the fact that they continually break the law.


I hear the AG Buddy Caldwell has filed suit against SF for all that. Gotta pretend to serve the public during election time.

The general practices are in line with the Walmartization of America. Walmarks goes to a supplier, says they will pay X for these widgets, and if supplier can't do that price they lose access to the biggest vendor in the US. So they close plant here and move manufacturing to China.

SF enforces their practices and prices on body shops b/c they are the biggest insurer in the State, with the most business. The Body Shop trade can suck it up, or not do their work, just like lawyers. Keep fighting the good fight.
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