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SIAP: I think Citi Credit Cards (AA) has been hacked.....

Posted on 5/19/20 at 8:05 pm
Posted by Geaux-2-L-O-Miss
Between Your Ears
Member since Aug 2005
3425 posts
Posted on 5/19/20 at 8:05 pm
Was trying to activate my replacement Citi Card and had to download the app. It would not accept my e-mail address so I called the number on the sticker and all I got was "Weasels have taken over our phones; Weasels have taken over our phones,...."

So I pulled up customer service on-line and called that number (different than what was on the sticker). Entered my CC number and got "This is a CC and not a debt card we will transfer you to CC Services." Phone rings twice and boom "Weasels have taken over our phones, Weasels have taken over our phones...."

If you have Citi (mine is American Airlines) check your next statement because obviously Weasels are all up in that bitch.
Posted by Korkstand
Member since Nov 2003
28708 posts
Posted on 5/19/20 at 8:14 pm to
That's a sound file used for testing the Asterisk phone system. I don't think they've been hacked. Sounds more like a misconfigured phone system.

A hacker would probably try to get your details rather than annoy you.
Posted by dakarx
Member since Sep 2018
6847 posts
Posted on 5/19/20 at 8:32 pm to
Sounds like thier IVR has lost its mind (actually its program has been reset or wiped)
Posted by ourkansastigah
behind enemy lines
Member since Feb 2015
342 posts
Posted on 5/19/20 at 9:04 pm to
Same with Home Depot CC....which is citi bank I believe.
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