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Started By
Message
Should I do a charge back with a credit card?
Posted on 12/11/15 at 12:23 pm
Posted on 12/11/15 at 12:23 pm
I rented a car a couple weeks ago for Thanksgiving. At the car rental place (Alamo) I told them I DID NOT WANT THE ADDITIONAL INSURANCE. Yet they put it on my bill. So before I took the car off the lot I went back in and said I didn't want it. The guy told me I wouldn't be charged for it.
I return the car the next week, get my receipt and the additional insurance is on there. I said I didn't want it and they said its just on there because its like a "hotel hold" and I wouldn't be charged.
I check my credit card statement 3 days later and they charged me for it. I called Alamo and they said they will handle it but its been a few days now and I am getting impatient. Should I call Alamo back and see what the deal is or just do a charge back.
I return the car the next week, get my receipt and the additional insurance is on there. I said I didn't want it and they said its just on there because its like a "hotel hold" and I wouldn't be charged.
I check my credit card statement 3 days later and they charged me for it. I called Alamo and they said they will handle it but its been a few days now and I am getting impatient. Should I call Alamo back and see what the deal is or just do a charge back.
This post was edited on 12/11/15 at 1:01 pm
1
Posted on 12/11/15 at 12:30 pm to accnodefense
Call Alamo then call your issuer. I can't believe I wasted any energy typing this.
Posted on 12/11/15 at 12:32 pm to TigerDonk
Well I am not a credit card person. I ONLY use it for renting cars which is like 3 times a year.
Posted on 12/11/15 at 12:52 pm to accnodefense
Companies don't want to get chargebacks. That doesn't necessarily mean that they will do anything, but if they get too many, the card issuers can levy penalties. Call them and tell them if they don't fix it you will call your card company and perform a chargeback. They will likely fight it, but your bank will typically side with you if you can provide any kind of justification.
Posted on 12/11/15 at 12:54 pm to GOON
quote:
Companies don't want to get chargebacks. That doesn't necessarily mean that they will do anything, but if they get too many, the card issuers can levy penalties. Call them and tell them if they don't fix it you will call your card company and perform a chargeback. They will likely fight it, but your bank will typically side with you if you can provide any kind of justification.
Well the pickle I am in is that my credit card payment is due on Monday, and I called Alamo this past Tuesday and so far haven't heard back from them. I don't want my credit card bill payment to be late incase this isn't resolved by Monday.
Posted on 12/11/15 at 12:58 pm to accnodefense
quote:
my credit card payment is due on Monday
is the minimum payment your entire current balance?
Posted on 12/11/15 at 12:58 pm to accnodefense
So do a charge back
Would you like me to walk you through the steps of wiping your arse? Remember, big boys stand up to pee...I don't care how mommy does it!
Would you like me to walk you through the steps of wiping your arse? Remember, big boys stand up to pee...I don't care how mommy does it!
Posted on 12/11/15 at 12:58 pm to accnodefense
quote:
credit card payment is due on Monday
the rental is on this bill?
Posted on 12/11/15 at 1:00 pm to DCtiger1
quote:
is the minimum payment your entire current balance?
Minimum payment but I always pay the entire balance so I don't get any interest.
Posted on 12/11/15 at 1:01 pm to Topwater Trout
quote:
the rental is on this bill?
Yes
Posted on 12/11/15 at 1:02 pm to accnodefense
I don't see how they can credit your bill before Monday...you will just have a credit for next month
Posted on 12/11/15 at 1:15 pm to accnodefense
Your payment has nothing to do with it. You can process a chargeback at any time. Just pay the bill and then get a credit later if you do the chargeback.
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