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Insurance coverage question regarding damaged flooring

Posted on 7/6/22 at 1:07 pm
Posted by TitleistProV1X
Member since Nov 2015
3509 posts
Posted on 7/6/22 at 1:07 pm
Looking for any other OTers that have experienced damaged flooring that they had to make a claim on. Insurance company is telling me they only cover to the door frame and not all connected flooring. The problem is it’s carpet which has been discontinued so they’re suggesting I connect different carpets to each other which ranks pretty high on the ghetto scale IMO.

Spoke with my insurance company on different property and just asked how they cover and he said they always cover all connected flooring and had never heard of stopping at a door frame.

Is this common/not common? Any help would be greatly appreciated. Don’t feel like getting a lawyer involved to fight over a couple thousand dollars
Posted by keakar
Member since Jan 2017
29886 posts
Posted on 7/6/22 at 1:10 pm to
quote:

Spoke with my insurance company on different property and just asked how they cover and he said they always cover all connected flooring and had never heard of stopping at a door frame.


well not that it helps you now, but at least you know where to switch your coverage over too after this is all sorted out

what happened to cause the water damage?
This post was edited on 7/6/22 at 1:11 pm
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120172 posts
Posted on 7/6/22 at 1:10 pm to
Carpet? Gross
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58306 posts
Posted on 7/6/22 at 1:13 pm to
quote:

Looking for any other OTers that have experienced damaged flooring that they had to make a claim on. Insurance company is telling me they only cover to the door frame and not all connected flooring.


If there is a door there as well, then that’s pretty common.

Say the living room is damaged and the hall is connected by an opening without a door, they should cover the LR and hall, but not the bedrooms that are all separated by a door.
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
65617 posts
Posted on 7/6/22 at 1:13 pm to

You're paying ded anyway, so rip it all out. Upgrade.
Posted by TitleistProV1X
Member since Nov 2015
3509 posts
Posted on 7/6/22 at 1:28 pm to
quote:

You're paying ded anyway, so rip it all out. Upgrade

Definitely have to. I have never been in a house in my life that has two different carpets connecting
Posted by tigeraddict
Baton Rouge
Member since Mar 2007
11794 posts
Posted on 7/6/22 at 1:32 pm to
This is from the 80s. But parents filed claim on carpet damaged by fireplace embers popping out. Only covered to hall doorway. Was actual door there.
Posted by blueboxer1119
Baton Rouge
Member since May 2013
7969 posts
Posted on 7/6/22 at 1:34 pm to
This happened to me recently and I went to war with adjuster.

Not doing 2 different floors (mine was also discontinued).

I threatened to hire independent adjuster that would start my claim over and squeeze them for every penny.

They replaced the entire floor.
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41536 posts
Posted on 7/6/22 at 1:45 pm to
quote:

Insurance company is telling me they only cover to the door frame and not all connected flooring. The problem is it’s carpet which has been discontinued so they’re suggesting I connect different carpets to each other

Time to public adjuster or lawyer up, bud. That’s not right because you were just about to have the doors removed when the damage occurred. Right? RIGHT??
This post was edited on 7/6/22 at 1:47 pm
Posted by ItTakesAThief
Scottsdale, Arizona
Member since Dec 2009
9189 posts
Posted on 7/6/22 at 1:49 pm to
This is common. They go to the threshold which is a doorway. (Unless it’s double French doors that stay open). You do not have a stain in one room on carpet and get the entire home replaced.

It’s not uncommon to have different flooring In Different rooms and with carpet, you can always get something really close.

If you had wood or tile there may be some counter arguments, it just depends, but on carpet it is not an issue.
This post was edited on 7/6/22 at 3:54 pm
Posted by Bmath
LA
Member since Aug 2010
18664 posts
Posted on 7/6/22 at 1:53 pm to
USAA would only cover flooring in the affected area. The remaining of the contiguous flooring had to be replaced out of pocket. It likely depends on how the policy is written.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58306 posts
Posted on 7/6/22 at 2:10 pm to
quote:

If you had wood or tile there may be some counter arguments, it just depends, but on carpet it is not an issue.


If he had wood or tile it would’ve been treated the same way and stopped at doors.
Posted by ItTakesAThief
Scottsdale, Arizona
Member since Dec 2009
9189 posts
Posted on 7/6/22 at 3:51 pm to
Depends on how the floor is laid through the doors. Also depends on whether there are existing t mouldings in the doors.

This post was edited on 7/6/22 at 3:52 pm
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