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Directv for cable, Cox Internet... Only one cable jack.

Posted on 5/1/17 at 8:25 am
Posted by RouxDog91
Denham Springs
Member since Mar 2014
170 posts
Posted on 5/1/17 at 8:25 am
Posted on the Tech Board, didn't get anything.

We made a few changes to the layout of the house after the flood, and it's about time for me to call Directv and Cox to come out and hook us up. I noticed yesterday that the only cable jack I have now is above the mantle where we plan to hang the TV. Obviously Directv will use this and it will be fine. But will Cox also have to use this same jack with a splitter to hook up the internet? Or do they have to put in a separate cable jack somewhere else?
We were aiming for the wireless look with the TV, but if the cable modem will have to connect back there also, I'm not sure if we can achieve it.


TIA
Posted by Tiger Ryno
#WoF
Member since Feb 2007
102962 posts
Posted on 5/1/17 at 8:27 am to
Posted by tke857
Member since Jan 2012
12195 posts
Posted on 5/1/17 at 8:28 am to
direct TV and cox have different cable ends. I had similar issue. The tech had to change the ends of the direct tv cables to 'their' own jacks. I assume same thing would go with direct tv.

Posted by Hog Zealot
On the Flats
Member since Mar 2012
1625 posts
Posted on 5/1/17 at 8:28 am to
They will do a separate wall jack. Usually on an exterior wall. They will run a line and drill it through your wall.
Posted by BayouNation
Member since Sep 2008
2008 posts
Posted on 5/1/17 at 8:29 am to
Where is the other end of that cable?
Posted by The Mick
Member since Oct 2010
43055 posts
Posted on 5/1/17 at 8:31 am to
The charter internet jack will be in a separate location. The have to plug the router and modem into it so I doubt you want that above your mantle.
Posted by JonTheTigerFan
Central, LA
Member since Nov 2003
6784 posts
Posted on 5/1/17 at 8:32 am to
We have the same setup in our house we built last year. Cox ran a cable from the pole outside to a box on the side of the house. Then they ran their cable to a closet where my modem and router are.
Posted by slinger1317
Northshore
Member since Sep 2005
5800 posts
Posted on 5/1/17 at 8:33 am to
Just a suggestion, check and see if AT&T fiber internet is available at your house. I have long been a cox customer, but I switched to DirecTV last month and since AT&T bought them out, they are able to bundle everything together. I was planning on keeping my Cox internet, but AT&T has fiber optic service available in my neighborhood and it doubled my speed for $10 more than I was paying for Cox internet.
Just wanted to pass that along.
Posted by djangochained
Gardere
Member since Jul 2013
19054 posts
Posted on 5/1/17 at 8:36 am to
wireless genie
Posted by bctiger6
NOLA
Member since Jul 2007
1355 posts
Posted on 5/1/17 at 8:47 am to
We had a similar issue and I think they used an adapter for the DTV hookup.
Posted by notbilly
alter
Member since Sep 2015
4368 posts
Posted on 5/1/17 at 8:55 am to
quote:

Posted on the Tech Board, didn't get anything.


The tech board doesn't have the traffic this board does, but you need to be patient and wait more than 30 minutes. You'll get more accurate responses over there anyway.

quote:

will Cox also have to use this same jack with a splitter to hook up the internet?


no. the jack can't be used for both.

quote:

Or do they have to put in a separate cable jack somewhere else?


yes. Directv will mount the dish and run the coax in the house. From there they will split their signal to each tv you are connecting to their service. If needed, they can typically run a wire down the wall for you... may charge extra. Cox can do the same, but I'd had more luck paying the directv installers a little cash to get extra work
Posted by Tiger Prawn
Member since Dec 2016
21849 posts
Posted on 5/1/17 at 9:20 am to
Cox and DirecTV techs can go in your attic and drop a line to install a new jack if you don't have one in the room/location you want.

Why would you want Cox internet to be using the jack above the mantle? Have Cox install a jack somewhere else so that your modem and router aren't cluttering up your mantle.
Posted by Boudreaux35
BR
Member since Sep 2007
21405 posts
Posted on 5/1/17 at 9:24 am to
It's going to be hard to have the wireless look when you'll need a modem attached to the cable attached to that jack in the wall.

I would tell them to run your cable connection into another room, like the bedroom and install the modem there.
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