DFW Spectrum...Major outage last night.

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Well in fairness they most likely aren't going to tell you to use someone else's DNS. It's stupid, but true.

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Very true. They could of saved themselves a major headache last night by issuing a simple temp workaround and acknowledging the issue.

I mean this is literally a 1 minute fix.

Instead they had North Texas blowing up their call centers.

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Yeah, I had to change mine to Google's DNS. Out all night and still this morning when I woke up.

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Was talking with a bunch of our managers this morning and we're mind boggled how Spectrum is handling this.

This would be equivocal to us telling Verizon / ATT / TMO that all service is down until we can fix our end but in reality if you just switched TRS Addresses you can have your ENTIRE NETWORK operational...

fricking insane!

Their customer service is atrocious...the automated line hung up on me at least five times last night.

Internet was fine for us last night, but my wife wanted to stream Game 7 in bed and couldn't do it through the Spectrum app. We eventually downloaded Fox Sports Go to the Roku and ran it that way.

Then Internet went down overnight. It was out this morning till I switched the DNS as others have suggested.

Amazing how bad Spectrum is handling this. Request a credit, folks.

https://downdetector.com/status/spectrum/map/

Can you frick off now?

edit: Here's another heat map.

MGT,

Change your adapter settings.

1) Right click on network icon on your bottom right screen.
2) Select Open Network and Sharing Center
3) Select from the left menu Change Adapter Settings.
4) Select your connection (usually says Ethernet or whatever you named it.)
5) Under the Network tab select Internet Protocol Version 4 (TCP/IPv4)
6) Select Properties
7) You should see blank IP addresses due to them being selected automatically. Under the DNS portion. Select either manual input or "Use the following DNS Addresses."
9) Input 8.8.8.8
10) Hit OK

Service should be restored.

Spectrum has been absolutely awful lately. I am considering it.

Like many IT related things, you don't realize how important DNS is until it's broken.

I have zero clue what any of this means.

Also: Tech board.