- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Coaching Changes
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: Car dealership - taking care of the customer beyond the sale
Posted on 4/21/17 at 8:14 pm to Restomod
Posted on 4/21/17 at 8:14 pm to Restomod
quote:
The more high end the car, the better the service after the sale has been in my experience
Not my experience at all. Brian Harris BMW is a joke when it comes to customer service.
Acura of BR and Infiniti of BR are owned by the Fabre family. I highly recommend buying a vehicle from them. They will treat you well!
0
Posted on 4/21/17 at 8:52 pm to momentoftruth87
I know I'll get down voted for this, but in a lot of cases the dealership and the brand are a big factor in the treatment you get. I'll say about 80% of dealerships won't take good care of you after the sale. My service department and salespeople follow up and truly care about the client and the retention rate shows.
Posted on 4/21/17 at 9:14 pm to momentoftruth87
quote:
Why is it I sit in a dealership, they become my best friend, they will offer pretty much anything to close the deal, but service after the fact is garbage?
I didn't read any of the rest of your thread.
If you honestly cannot answer this question you might be clinically retarded
Posted on 4/21/17 at 10:15 pm to Breesus
I think each person's experience is different many factors go into what type of service after the sale you get. Are you a repeat customer? Yes the vehicle you purchase does matter- ( I don't agree with this) for some buying a base model Chevy cruise is a big deal - they deserve good service after the fact but don't often get it! Most people go into purchasing a new vehicle feeling they got a good deal! In most cases (40%) of people
Do get a somewhat fair deal however I'm just going to say the other (60%) of people aren't asking the right questions and are most likely leaving 3-5,000 minimal on the table! Just my opinion!
I find it ironic this thread is ongoing tonight! This evening the wife and I traded in both our rides for 1 new one today (only b/c we are getting a company ride) walked out 12 below Msrp paying no sales tax and getting a check cut back to us! This is not a brag by any means it's just knowing how do deal with the dealership, and making it a win win for both parties
Do get a somewhat fair deal however I'm just going to say the other (60%) of people aren't asking the right questions and are most likely leaving 3-5,000 minimal on the table! Just my opinion!
I find it ironic this thread is ongoing tonight! This evening the wife and I traded in both our rides for 1 new one today (only b/c we are getting a company ride) walked out 12 below Msrp paying no sales tax and getting a check cut back to us! This is not a brag by any means it's just knowing how do deal with the dealership, and making it a win win for both parties
Posted on 4/21/17 at 10:53 pm to baxter12
It's not a fancy car but not cheap. We ended a 15 explorer lease, dealer paid off lease, then got a check in the mail from Ford. Had a very good time with Sales, like I said I could've got a more expensive car, but this suites my family and just expect a simple answer.
Mazda is new car
15 Silverado - Paid off
Mazda is new car
15 Silverado - Paid off
Posted on 4/21/17 at 10:55 pm to baxter12
Congrats on the deal man!
Posted on 4/21/17 at 11:28 pm to momentoftruth87
I bought a 2013 Camaro with 47k on it last year.
They gave us $1300 trade in for an 01 Sonata with 250k and electrical and mecanical issues.
Sales tax thrown in.
2 small dents around the fenders the dealership paid to have fixed.
3 months deferred payments and the dealership made the next two payments.
2.9% financing on a used vehicle.
Dealership picked up the tow bill and a replacement tire for the Sonata.
Payments $250 a months. It is financed 5 years.
I am the Auto Group I.T. guy and my brother is the companies top 1-3 salesman out of 17 dealerships.
They gave us $1300 trade in for an 01 Sonata with 250k and electrical and mecanical issues.
Sales tax thrown in.
2 small dents around the fenders the dealership paid to have fixed.
3 months deferred payments and the dealership made the next two payments.
2.9% financing on a used vehicle.
Dealership picked up the tow bill and a replacement tire for the Sonata.
Payments $250 a months. It is financed 5 years.
I am the Auto Group I.T. guy and my brother is the companies top 1-3 salesman out of 17 dealerships.
Page 3 of 3
Popular
Back to top
Follow TigerDroppings for LSU Football News