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Started By
Message
Astounding phone call. Comcast refuses to simply disconnect service.
Posted on 7/15/14 at 4:23 pm
Posted on 7/15/14 at 4:23 pm
WOW!!!
LINK
And it goes on for 7 minutes after the wife had tried for 1o minutes!
LINK
quote:
Block: We’d like to disconnect please.
Comcast rep: Why is it that you don’t want the faster speed? Help me understand why you don’t want faster internet.
Block: Help me understand why you can’t disconnect us.
Comcast rep: Because my job is to have a conversation with you about keeping your service, about finding out why it is that you’re looking to cancel the service.
Block: I don’t understand …
Comcast rep: If you don’t want to talk to me, you can definitely go into the Comcast store and disconnect your service there.
And it goes on for 7 minutes after the wife had tried for 1o minutes!
3
Posted on 7/15/14 at 4:24 pm to darkhorse
This isn't going good to go well for you.
Posted on 7/15/14 at 4:32 pm to darkhorse
Posted on 7/15/14 at 4:36 pm to darkhorse
quote:
And it goes on for 7 minutes after the wife had tried for 1o minutes!
Wow...that was excruciating.
Posted on 7/15/14 at 4:36 pm to brucevilanch
quote:
This isn't going good to go well for you.
Really? Why would it not go well for me?
Posted on 7/15/14 at 4:37 pm to GeauxTigerTM
quote:
Wow...that was excruciating.
I could not have been so calm.
Posted on 7/15/14 at 4:37 pm to darkhorse
Posted on 7/15/14 at 4:38 pm to GeauxTigerTM
that was worst than being married to carl everett.
Posted on 7/15/14 at 4:43 pm to Tiger Ryno
I didn't know Comcast provided service in Berlin.
Posted on 7/15/14 at 4:46 pm to ColoradoAg03
The caller did nazi that coming. He must have told the customer support guy at least neinty nein times that he just wanted to cancel his service.
This post was edited on 7/15/14 at 4:47 pm
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