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Fidelity Online - login access tool is down hard

Posted on 5/12/25 at 9:45 am
Posted by cadillacattack
the ATL
Member since May 2020
7636 posts
Posted on 5/12/25 at 9:45 am
waited 30 minutes on the phone to confirm that Fidelity's online login is down hard,

the Fidelity representative I spoke with indicated that their internal IT team is working on the problem, no ETA on a fix
This post was edited on 5/12/25 at 9:46 am
Posted by RJSambola
Member since Jun 2012
322 posts
Posted on 5/12/25 at 9:48 am to
I got in on mobile, maybe try that
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
40535 posts
Posted on 5/12/25 at 9:59 am to
quote:

I got in on mobile, maybe try that


This post was edited on 5/12/25 at 10:00 am
Posted by HogPharmer
Member since Jun 2022
2804 posts
Posted on 5/12/25 at 10:00 am to
I was able to login on my desktop about 15 minutes after the market opened.
Posted by Aubie Spr96
lolwut?
Member since Dec 2009
43228 posts
Posted on 5/12/25 at 10:15 am to
No dice with either the online or the app.
Posted by jumbo
Franklin
Member since Dec 2011
4990 posts
Posted on 5/12/25 at 10:16 am to
No issues for me today
Posted by The Scofflaw
Metairie, LA
Member since Sep 2014
1503 posts
Posted on 5/12/25 at 10:19 am to
fomo?
Posted by thelawnwranglers
Member since Sep 2007
40447 posts
Posted on 5/12/25 at 10:47 am to
My work JPM retirement not working could be used error
Posted by cadillacattack
the ATL
Member since May 2020
7636 posts
Posted on 5/12/25 at 1:51 pm to

quote:

fomo?


Naw, … just a wire transfer
Posted by NC_Tigah
Make Orwell Fiction Again
Member since Sep 2003
131025 posts
Posted on 5/12/25 at 3:59 pm to
quote:

Naw, … just a wire transfer
I wasn't on my Fidelity portfolio today. Just saw this and checked. In case your access remains down, and you're still troubleshooting, Fidelity is working here.
Posted by Aubie Spr96
lolwut?
Member since Dec 2009
43228 posts
Posted on 5/12/25 at 5:16 pm to
Started working for me around lunch.
Posted by cadillacattack
the ATL
Member since May 2020
7636 posts
Posted on 5/12/25 at 6:26 pm to
quote:

Started working for me around lunch.


Around 1pm for me … first time that’s ever happened to me on the Fidelity site
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