Started By
Message

re: Steps for investigating roof damage due to hail storm

Posted on 6/8/23 at 3:26 pm to
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
42361 posts
Posted on 6/8/23 at 3:26 pm to
quote:

I filed a claim with Farm Bureau first, they inspected, and then I had a contractor look at it and I submitted the bid to FB. No fkn way would I allow a contractor to deal with my insurance co nor would I call the contractor first, nor let any of the storm chasers on my property. Close to 100% are half-assing crooks.


That's just ridiculous. There are crooks out there no doubt, but there are also roofers out there that are good at their job and honest.

Calling an insurance company over a reputable roofer is not in a homeowners best interest. We go there and stick up for the homeowner. Quite often adjusters get up there and don't do a good inspection and decline a claim and nobody is there to challenge their BS.

I've made adjusters get back up on the roof before when they say they are turning down a claim and get them up there and show them the damage myself. Show them the damage and make them pay for the roof that the homeowner deserves. You can find a roofer looking out for you, because the adjuster isn't.

Three of our guys are ex catastrophe adjusters and know more about insurance that the local adjuster that an insurance company sends out. I've gone to jobs where an adjuster paid a person 10k on their insurance claim and I've gotten the claim up to close to 100k because the adjuster didn't care to do a full inspection (water damage claim).

A good roofing contractor is good with insurance. You not telling them your insurance in for is either getting you a cheaper roof or a cheap roofer. %99.999999 of homeowners know how to read an insurance estimate and properly assess it.

For example: The USAA adjuster might get up there and pay for 20 squares of 3-tab 20 year shingles and two turbines and that's it. When really he should be paying for 25 year (because 20 year isn't sold any more), remove and replace, felt, ridge shingles, dump fee, permit fee, two turbines, 3 pipe boots, 3 gas vents caps and collars, chimney flashing, drip edge, and a dryer vent.

So now because you didn't get a good roofer that knows what he's doing/let him examine your paperwork WITH YOU and explain where they messed up, guess what? You only got paid for that crap estimate the adjuster did instead of all the stuff you should of been paid for. Not out of pocket, but by the insurance. So now the homeowner that thinks he knows better than the roofer or thinks everybody is a scammer, just got a crappy roof without all that needed to be replaced was replaced or he is paying for all the things needing to be replaced out of pocket.

This post was edited on 6/8/23 at 3:30 pm
Posted by White Bear
probably
Member since Jul 2014
17628 posts
Posted on 6/8/23 at 3:44 pm to
FB did me right. I’ve heard horror stories about insurance cos fricking folks over and was advised to frick the ins co and I did not do that.

Had several jake legs storm chasers bug the fk out of me and hired a local established roofer who was a liar, too. Fk em all, the contractor is a necessary evil which is why I diy as much as possible.

But, I will agree they’re are still folks who do shite the right way. finding them is the problem.
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
42361 posts
Posted on 6/8/23 at 4:06 pm to
quote:

FB did me right. I’ve heard horror stories about insurance cos fricking folks over and was advised to frick the ins co and I did not do that.

Had several jake legs storm chasers bug the fk out of me and hired a local established roofer who was a liar, too


It does suck that there are so many bad ones and give us good ones a bad name. I get why people are leery, because of horror stories.

We have caught numerous roofing companies stealing our yard signs. We've had salesman go up to doors where we've had signs out and tell people that we steal money from old people Like really? I'm sorry, if that's how you have to get business then you are a POS company. I'll get my jobs off of referrals, good reputation and quality work, not scumbag stuff.

One thing we don't do is knock on doors. We've never had a single person knock on a door. If a storm hits, you won't see us in the neighborhood. We are referral based and the only advertising is really Facebook. Homeowners like that. That and the fact we are very knowledgeable when it comes to insurance. Never once asked for money upfront or tried to sign a contract right away.

quote:

. Fk em all, the contractor is a necessary evil which is why I diy as much as possible


I started out as roofing/gutters/siding. Thankfully I'm a GC now and do it all. Got so tired of just being labeled a roofer.

quote:

finding them is the problem.


Yep, unfortunately
Posted by Riverside
Member since Jul 2022
10711 posts
Posted on 6/8/23 at 7:50 pm to
You have a couple of options.

Option one: get a roofer you trust, not a storm chaser, to examine the roof. Hail damage will have distinctive impact marks. If there is significant impact damage, then you will also want the roofer to test the shingles to see if they are brittle. If they are brittle, then you may need a replacement as opposed to patching.

Option 2: you could submit the claim to USAA. They’ll send an adjuster to review. He may agree that a replacement is needed. If he says no, then get a roofer to examine as outlined in option 1. If you’re really serious, you can even hire an engineer to examine the roof.

Last piece of advice, I wouldn’t hire a public adjuster. I have a low opinion if them so I’m probably biased. If you have a legit claim, the PA can sometimes be a hinderance since they typically want to juice up a claim, which will raise red flags with the insurer.

PS—when I get ready to buy my next vehicle I expect you to give me the secret to getting a good deal!
Posted by HighlyFavoredTiger
La
Member since Jun 2018
968 posts
Posted on 6/8/23 at 8:17 pm to
We have USAA and they used to have a reputation of being great and pro customer but over the last few years they have apparently stopped using their own inspectors and started using contract “rented” and paid inspectors. We’ve had 4-5 hail events in the 4 1/2 years that we have lived in our current home, also lost multiple shingles due to winds caused by tornadoes that passed within a few miles of our neighborhood.
I had the shingles replaced because it was going to take USAA almost 2 weeks to get an inspector here. The roofer inspected several areas of the roof while replacing the missing shingles and circled numerous dented areas caused by hail.
The USAA Inspector finally showed up and the roofer voluntarily came back to get up on the roof and show him areas of damage. USAA said it wasn’t enough damage to justify replacement and denied our claim. Our neighborhood has probably 120 homes, our house and 2 others are the only homes on two streets that have not had insurance claim roof replacements in the past 2 years.
USAA is not as customer friendly as they were when we lived in our previous home, this is probably a $40,000 roof job but the others houses around us are similar sized and their insurance companies came through for them.
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40219 posts
Posted on 6/8/23 at 8:26 pm to
quote:

PS—when I get ready to buy my next vehicle I expect you to give me the secret to getting a good deal!


The car market, as we have come to know it, for all years prior to COVID, may never get back to the way it was.

first pageprev pagePage 2 of 2Next pagelast page
refresh

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on X, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookXInstagram