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SlidellCajun
LSU Fan
Slidell la
Member since May 2019
4749 posts

New home with ring doorbell
So I bought a place that has a rig doorbell. How do I gain access to it?


bluedragon
Auburn Fan
Birmingham
Member since May 2020
2912 posts

re: New home with ring doorbell
Try the App


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30
Puffoluffagus
LSU Fan
Savannah, GA
Member since Feb 2009
5009 posts

re: New home with ring doorbell
You can try the app...if you unscrew the device from the holder, usually there's a QR code you can scan and add.

With that said, when I moved into my home with a ring. When I called them for support, they basically said the old owner would need to release ownership from their account. What they ended up doing for me is just sending me a new ring doorbell.


Roovelroe
LSU Fan
Mandeville
Member since Jan 2005
3838 posts

re: New home with ring doorbell
You've got to get the owner to remove it from his account...he can do this with his phone. Once done, you can install the app, scan the QC code on the back and it's yours.


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40
WPBTiger
USA Fan
Parts Unknown
Member since Nov 2011
22808 posts

re: New home with ring doorbell
Better check for other Ring cameras, the previous owner may be watching you.


Mikaelomo
LSU Fan
Member since Sep 2012
113 posts
 Online 

re: New home with ring doorbell
last owner didnt deactivate so they did it for me. I think they saw that there wasnt any activity for months so they went ahead and changed it for me.


SlidellCajun
LSU Fan
Slidell la
Member since May 2019
4749 posts

re: New home with ring doorbell
quote:

last owner didnt deactivate so they did it for me.


So I can contact Ring and get them to deactivate?


bluedragon
Auburn Fan
Birmingham
Member since May 2020
2912 posts

re: New home with ring doorbell
You can bet Ring gets these calls all the time ... They'll have an answer.


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shawnlsu
LSU Fan
Member since Nov 2011
21231 posts

re: New home with ring doorbell
take the cover off. There is a factory reset button on it. download the app and follow the instructions.


FeeshTacos
LSU Fan
BR
Member since Jul 2019
63 posts

re: New home with ring doorbell
I'm currently dealing with this problem, myself. Previous owner doesnt feel like taking 2 seconds out of his day to remove the camera from his account despite me reminding him twice over the last month. Called Ring and they said theyd send him a reminder email but they wouldnt manually take it off his account.


cgrand
New Orleans Pelicans Fan
HAMMOND
Member since Oct 2009
27648 posts

re: New home with ring doorbell
pry that thing off with a claw hammer and stomp it into pieces


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90
SlidellCajun
LSU Fan
Slidell la
Member since May 2019
4749 posts

re: New home with ring doorbell
quote:

I'm currently dealing with this problem, myself. Previous owner doesnt feel like taking 2 seconds out of his day to remove the camera from his account despite me reminding him twice over the last month. Called Ring and they said theyd send him a reminder email but they wouldnt manually take it off his account.


Did you take the cover off and hit the factory reset?


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10
SlidellCajun
LSU Fan
Slidell la
Member since May 2019
4749 posts

re: New home with ring doorbell
quote:

take the cover off. There is a factory reset button on it. download the app and follow the instructions.


I’ll try this

Looks like good info for others on this thread too


Roovelroe
LSU Fan
Mandeville
Member since Jan 2005
3838 posts

re: New home with ring doorbell
quote:

take the cover off. There is a factory reset button on it. download the app and follow the instructions.


Wont work at all. So someone could come up to your house, remove the Ring, bring tit to their house, hit a reset button and it's theirs?

NOPE



SlidellCajun
LSU Fan
Slidell la
Member since May 2019
4749 posts

re: New home with ring doorbell
quote:

Wont work at all. So someone could come up to your house, remove the Ring, bring tit to their house, hit a reset button and it's theirs?


Well I sure hope it does because the prior owners aren’t available so I’d be hard pressed to have them cancel their subscription


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CatfishJohn
LSU Fan
Member since Jun 2020
5540 posts

re: New home with ring doorbell
quote:

Better check for other Ring cameras, the previous owner may be watching you.



Not if he changed the wifi



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CatfishJohn
LSU Fan
Member since Jun 2020
5540 posts

re: New home with ring doorbell
quote:


Wont work at all. So someone could come up to your house, remove the Ring, bring tit to their house, hit a reset button and it's theirs?

NOPE



But you'd have 1080 video of the perp


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