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Started By
Message
3 outlets in a row not working
Posted on 6/15/24 at 8:41 am
Posted on 6/15/24 at 8:41 am
I recently purchased a new home and 3 outlets in a row as well as a closet light don’t work.
There’s a GFCI attached to one that doesn’t trip or really reset when I click it.
Electrical repair is completely new to me so I do t think I’ll be doing it myself this go around but any ideas what it could be?
There’s a GFCI attached to one that doesn’t trip or really reset when I click it.
Electrical repair is completely new to me so I do t think I’ll be doing it myself this go around but any ideas what it could be?
Posted on 6/15/24 at 8:53 am to Finch
quote:
There’s a GFCI attached to one that doesn’t trip or really reset when I click it.
Sounds like it’s bad. It should reset.
Posted on 6/15/24 at 9:07 am to Finch
GFCI are prone to failure over time. Not resetting is a tell that it's broken. Make sure you check to see if it's a 15 or 20 amp to replace in kind. Not hard to replace unless you forget to shut off the breaker first. Take some pictures of the wiring prior to replacing for reference.
Posted on 6/15/24 at 9:12 am to ellunchboxo
Thank you. I will start there
Posted on 6/15/24 at 6:21 pm to Finch
Sounds to me like you have a breaker tripped. Find your breaker box and turn them all off and reset them.
Posted on 6/16/24 at 2:43 pm to Maillard
Man I feel like a dumbass.
I switched out the GFCI and now not only do the original 3 outlets not work but the 2 on the adjacent wall don’t work. Now there are 2 of the GFCI outlets that don’t respond at all when you push the buttons.
Time to bring in a professional?
I switched out the GFCI and now not only do the original 3 outlets not work but the 2 on the adjacent wall don’t work. Now there are 2 of the GFCI outlets that don’t respond at all when you push the buttons.
Time to bring in a professional?
Posted on 6/16/24 at 3:02 pm to Finch
Time to bring in a professional?
--
Yeah. Buy an hour of time from a local electrician.
--
Yeah. Buy an hour of time from a local electrician.
Posted on 6/16/24 at 3:58 pm to Finch
Check your breakers to make sure you didn't trip them when you did the replacement. Sometimes they are just barely moved when they trip.
Posted on 6/16/24 at 4:17 pm to Finch
GFCIs can be tricky if you don’t know what wire goes where coming out of the wall. One set of screws (line) needs to be wired to the breaker, then the other (load) goes to the other outlets downstream that are protected. If you get the line and load connections backwards it won’t work. Odds are that all five of your outlets are on the same circuit and you tripped another GFCI by wiring it in backwards.


Posted on 6/16/24 at 9:20 pm to TheDrunkenTigah
Agree this should be the issue in a sane universe, but he did just buy the house so I would also recommend the following:
Trip all breakers on and off. Some aren’t obvious when tripped.
Test every outlet in house with nightlight or something. There’s a chance the branch is double GFI’d from another room. Encountered that more than once and I’m an engineer, not an electrician so it must be common.
Verify no light switches involved.
The reset button should turn the circuit on but will do nothing if there is no power.
Finally replace GFI but please don’t do this without a working and tested meter or shutting off the main. You’ll probably want a meter anyway to know which leads are breaker and branch side unless you just copy old config that may or may not be proper.
Also black/red is hot and bare or green is ground. White should be neutral but may be a hot from a light switch. In that case it should have some black or red tape but don’t count on it. Should be a quick and easy job for qualified electrician.
Trip all breakers on and off. Some aren’t obvious when tripped.
Test every outlet in house with nightlight or something. There’s a chance the branch is double GFI’d from another room. Encountered that more than once and I’m an engineer, not an electrician so it must be common.
Verify no light switches involved.
The reset button should turn the circuit on but will do nothing if there is no power.
Finally replace GFI but please don’t do this without a working and tested meter or shutting off the main. You’ll probably want a meter anyway to know which leads are breaker and branch side unless you just copy old config that may or may not be proper.
Also black/red is hot and bare or green is ground. White should be neutral but may be a hot from a light switch. In that case it should have some black or red tape but don’t count on it. Should be a quick and easy job for qualified electrician.
This post was edited on 6/16/24 at 9:31 pm
Posted on 6/17/24 at 5:54 am to Finch
No don’t call a professional. This is a great thing to figure out yourself. Don’t burn your house down if you don’t feel safe at all by any means, simply turn the breaker off and swap the wires around until you figure it out.
One of the brands of GFCI’s are wired different than the others, the load and line are switched. I’d bet this is what the OP did is bought a different brand and the wires need swapped.
One of the brands of GFCI’s are wired different than the others, the load and line are switched. I’d bet this is what the OP did is bought a different brand and the wires need swapped.
This post was edited on 6/17/24 at 5:56 am
Posted on 6/17/24 at 11:25 am to Finch
I had a similar issue and the problem was a poor connection of the white neutral line common to the inoperable outlets.
Ultimately they tried to tie together about 4 neutrals in one wire nut and they were not connected well.
Ultimately they tried to tie together about 4 neutrals in one wire nut and they were not connected well.
Posted on 6/17/24 at 12:15 pm to Maillard
quote:So important for us non electricity understanding people.
Take some pictures of the wiring prior to replacing for reference.
Posted on 6/17/24 at 12:50 pm to tigerfoot
quote:
Take some pictures of the wiring prior to replacing for reference.
So important for us non electricity understanding people.
I take like 20 pictures in all angles and lighting when I do electrical. It is the CRITICAL for me. Even doing simple things like ceiling fans, etc. ALWAYS take a bunch of photos of how it was setup originally.
Posted on 6/17/24 at 12:59 pm to CatfishJohn
quote:changed an AC capacitor this morning took two pics. First showed two brown wires. Thank God the second showed a little white on one of em for the brown and white wire.
Even doing simple things like ceiling fans, etc. ALWAYS take a bunch of photos of how it was setup originally.
I know it is laughable to real do it yourselfers, but that almost stopped me dead!
Posted on 6/17/24 at 8:34 pm to Finch
Buy one of those outlet tester that will tell you if you have the ground/neutral/hot wires wired correctly.
I can do a good bit of DIY work but don’t really understand electrical other than rewiring things how they came out. This has saved me a few times.
Something like this. Every house should have one
Outlet tester
I can do a good bit of DIY work but don’t really understand electrical other than rewiring things how they came out. This has saved me a few times.
Something like this. Every house should have one
Outlet tester
This post was edited on 6/17/24 at 8:35 pm
Posted on 6/18/24 at 7:19 am to East Coast Band
Sounds like a ground jumped in an outlet .....
My stepson was playing and caused a ground to jump.
My wife waited until I returned from a trip to Seattle. I returned home to find extension cords running everywhere to one half of the house. I called the electrician and we started hunting.We found the problem in an outlet.The ground had jumped the connection .........He had shorted the outlet .......replaced the outlet, three hours of search and rescue ......banned the little bugger to his side of the house ......

My stepson was playing and caused a ground to jump.
My wife waited until I returned from a trip to Seattle. I returned home to find extension cords running everywhere to one half of the house. I called the electrician and we started hunting.We found the problem in an outlet.The ground had jumped the connection .........He had shorted the outlet .......replaced the outlet, three hours of search and rescue ......banned the little bugger to his side of the house ......


Posted on 6/18/24 at 7:27 am to Finch
Stupid question: does the house have wainscotting and sheetrock cut? If so the person cutting the sheetrock may have not set their blade right and cut through the wires. I know because after Rita a contractor did exactly that to my mom and dad's house. I had to rewire their bedroom.
Posted on 6/20/24 at 4:42 pm to Finch
Thanks for all that posted replies
We brought in an electrician and he diagnosed that 1 GFCI was bad and another had a wiring problem in the breaker panel.
Took him about 1.5 hrs and we are back at 100%
He did say I had installed the GFCI that I had attempted to change correctly so I got a little relief in my manhood.
We brought in an electrician and he diagnosed that 1 GFCI was bad and another had a wiring problem in the breaker panel.
Took him about 1.5 hrs and we are back at 100%
He did say I had installed the GFCI that I had attempted to change correctly so I got a little relief in my manhood.
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