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Tommy's Cuisine messed up (waiter)
Posted on 12/23/12 at 9:18 pm
Posted on 12/23/12 at 9:18 pm
Went to dinner w/ my parents and some of their friends tonight and Tommy's got my entree order completely wrong. How the waiter managed to mix up Pompano en papillote and soft shell crab is beyond me! He offered to fix the mistake but I didn't feel like waiting another 10 minutes for my food while everyone else ate.
This post was edited on 12/23/12 at 9:28 pm
Posted on 12/23/12 at 9:25 pm to Neauxla
Change your title. The waiter fricked up, not the kitchen.
Your fault for being passive-aggressive
Your fault for being passive-aggressive
Posted on 12/23/12 at 9:29 pm to John McClane
quote:It's my fault the guy can't take the order of 5 people? Yeah...that's real tough
Your fault for being passive-aggressive
Either eat the wrong order or wait 10 minutes for them to cook the correct order. Either way, it sucks.
Posted on 12/23/12 at 9:31 pm to John McClane
quote:
Change your title. The waiter fricked up, not the kitchen.
Is there a fricking difference? The whole team sinks or swims together.
Posted on 12/23/12 at 9:47 pm to Sid in Lakeshore
So... you ate and paid for food you didn't order?
Posted on 12/23/12 at 9:51 pm to Sid in Lakeshore
quote:that's bullshite and you know it.
Is there a fricking difference? The whole team sinks or swims together.
Completely different entree, we aren't talking about a miscommunication with cook temp.
Posted on 12/23/12 at 9:52 pm to Neauxla
quote:10 minutes? Really?
Either eat the wrong order or wait 10 minutes for them to cook the correct order. Either way, it sucks.
Just have another glass of wine knowing they will comp desserts
Posted on 12/23/12 at 9:58 pm to Neauxla
quote:
He offered to fix the mistake but I didn't feel like waiting another 10 minutes for my food while everyone else ate.
so he made a mistake and offered to fix the problem but you said no.
Posted on 12/23/12 at 10:00 pm to Jones
quote:yep, and he's bitching about it
so he made a mistake and offered to fix the problem but you said no.
Posted on 12/23/12 at 10:01 pm to John McClane
quote:He didn't comp anything.
Just have another glass of wine knowing they will comp desserts
Posted on 12/23/12 at 10:03 pm to John McClane
Offering to fix his mistake and let me sit there waiting for 10 minutes while everyone else ate. Yeah, I think I have the right to complain.
It's pretty sad that you can't even take an order right for 5 people. It wasn't a special order. It wasn't the wrong temperature. It was a completely different item.
It's pretty sad that you can't even take an order right for 5 people. It wasn't a special order. It wasn't the wrong temperature. It was a completely different item.
Posted on 12/23/12 at 10:06 pm to Neauxla
I agree with you. The waiter sucked. Shouldn't have taken it like a little woman. Just saying.
Posted on 12/23/12 at 10:08 pm to John McClane
And what should I have done? Either way I was going to be unhappy with the outcome. I was not paying for dinner so I wasn't going to make an ordeal about it there.
I was just venting my frustration
I was just venting my frustration
Posted on 12/23/12 at 10:09 pm to Neauxla
quote:
It was a completely different item.
That you chose to not have fixed, ate and paid for, for the sole purpose of having something to come on here and bitch about.
If you had said that they got the order wrong and refused to fix it, you would have a case.
Posted on 12/23/12 at 10:10 pm to Neauxla
Dude, I'm just messing with you
Did they have osso bucco tonight?
If not, the lamb is usually legit.
Did they have osso bucco tonight?
If not, the lamb is usually legit.
Posted on 12/23/12 at 10:12 pm to John McClane
quote:Nah, I probably would have TRIED to get it if they had. I love osso bucco!
Did they have osso bucco tonight?
quote:
If not, the lamb is usually legit.
Well their softshell crab sucks
Posted on 12/23/12 at 10:12 pm to lsuwontonwrap
Customer orders "A"
Restaurant brings "B"
seems like a frick-up on the part of the restaurant. Period.
They can offer to "fix" things......they can comp things.....what they cannot do is remove the frick-up.
It happened. Fact.
Restaurant brings "B"
seems like a frick-up on the part of the restaurant. Period.
They can offer to "fix" things......they can comp things.....what they cannot do is remove the frick-up.
It happened. Fact.
Posted on 12/23/12 at 10:14 pm to Sid in Lakeshore
quote:Thank you. Glad someone agrees w/ me.
Customer orders "A"
Restaurant brings "B"
seems like a frick-up on the part of the restaurant. Period.
They can offer to "fix" things......they can comp things.....what they cannot do is remove the frick-up.
It happened. Fact.
Posted on 12/23/12 at 10:14 pm to Neauxla
quote:I live around the corner. Noted
Well their softshell crab sucks
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