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re: Restaurants & a Reservation No-Show Charge? This is a Thing?

Posted on 6/3/21 at 7:43 am to
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 7:43 am to
Wrong. I don’t drink ‘light’ beers. Budweiser? All day. Bud light? Nope. Lol. Try again
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 7:47 am to
If the food/service, etc is up to par, and even in some restaurants, subpar, (LaFonda) a cancelled reservation shouldn’t be a problem.
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
35396 posts
Posted on 6/3/21 at 8:14 am to
quote:

If the food/service, etc is up to par, and even in some restaurants, subpar, (LaFonda) a cancelled reservation shouldn’t be a problem.
Why not? If you operate on a reservation only basis, then why would a cancelled reservation not be a problem?
Posted by TeddyPadillac
Member since Dec 2010
28714 posts
Posted on 6/3/21 at 8:16 am to
quote:

Can someone give me a reason why this is such a travesty? Do you oftentimes make reservations and then fail to show up to them? This isn't even the non-refundable deposit that some places put into effect, it's just a charge if you waste a seating in the restaurant by not fulfilling your reservation.




If i'm making a reservation, there's a very very very good chance i'm showing up, but what happens if something comes up and i can't go? I'm out $300 for a table of 4 b/c traffic was bad, or my kid wasn't feeling well, or I wasn't feeling well, or anything else occurs that requires my attention. This isn't just a charge. fricking $300 for a table of 4 not showing up. frick that shite.
Is the restaurant going to give me a $75 off my meal if i show up on time and they can't seat me on time? Is my time not worth anything?
sounds like a bunch of pretentious assholes, and i'd rather not eat at a place that thinks this highly of themselves. There's many other restaurants that aren't dickheads like this. Made a reservation for Ruth's Chris this weekend. Didn't have to sign my life away to do so. If for some unknown reason i can't make it, i'll call and let them know before hand, and you know what will happen......they'll find someone else to take my place b/c there will always be someone waiting at good restaurants.

Posted by TDTOM
Member since Jan 2021
21461 posts
Posted on 6/3/21 at 8:23 am to
Another one that won't be missed.
Posted by Sherman Klump
Wellman College
Member since Jul 2011
4556 posts
Posted on 6/3/21 at 8:24 am to
Bro this is a weird take. Usually these places are very accommodating and if you give them any kind of notice they’ll take care of you.

They are trying to avoid completely ghosting them which, I’m sorry, if you’re an adult and do this something is wrong with you. What you said about calling, you can typically do at these places and they will not charge. Op sounds like someone just did not show with 0 notice - those people should be charged whatever the restaurant seems is necessary.

Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
35396 posts
Posted on 6/3/21 at 8:29 am to
quote:

they'll find someone else to take my place b/c there will always be someone waiting at good restaurants.

Except no one is waiting at a restaurant that only takes reservations.

The traffic argument is laughable in Lafayette. You're making up all sorts of excuses about why this could negatively affect you, when you've even stated that it's very unlikely that those things happen.

I don't understand why people are so butthurt about this. If it really bothers you that much, just don't go. If you're really concerned about the miniscule chance that you might have to cancel your reservation because you got a flat tire on the way to the restaurant, then just don't go. Otherwise, if you make a commitment to do something, then do it

Do you buy airfare insurance every time you fly? Because something may come up, and you might have to cancel your trip?
Posted by LNCHBOX
70448
Member since Jun 2009
87019 posts
Posted on 6/3/21 at 8:29 am to
quote:

but what happens if something comes up and i can't go?
From open table
quote:

A note from the restaurant
Vestal is a small 75 seat reservation driven restaurant. We happily welcome walk ins and we will do our best to accommodate. We reserve 20 seats at the bar and counter for walk in guest. The largest we can accommodate for a regular reservation is 6, all other inquiries call the restaurant. We have a NO CALL / NO SHOW policy in place that we actively enforce. Further details can be found at www.vestalrestaurant.com. We ask that you respect our 2hr time limit for reserved parties of 6 or less.


From their website:
quote:

If you wish to cancel, increase, or reduce your party size, we politely ask that you reach someone by email at the restaurant guestservices@vestalrestaurant.com at least twenty-four (24) hours before your reservation
We do understand that certain circumstances will arise within a twenty-four (24) and ask that should circumstances occur that require you to miss your reservation time, you will give us a courtesy call or email to inform us that you will not be coming.
Please note that we strictly enforce our no call / no show policy $75 for each person on the reservation. This will be applied to the credit card on file.


You're bitching about nothing. You have to no call and no show to get charged. Their policy is clearly stated across multiple platforms. Don't like it, don't eat there. But it's not particularly hard to avoid the charge if you aren't a dumbass.
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
35396 posts
Posted on 6/3/21 at 8:30 am to
quote:

What you said about calling, you can typically do at these places and they will not charge. Op sounds like someone just did not show with 0 notice - those people should be charged whatever the restaurant seems is necessary.
I would also assume this is the case, but didn't want to state that because I wasn't sure. They do say that there is no charge if you give them a days notice, but I doubt that's a hard line in the sand.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 6/3/21 at 8:37 am to
They just want the notice so they can open the table up again
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 8:52 am to
Walk-ins
Posted by LNCHBOX
70448
Member since Jun 2009
87019 posts
Posted on 6/3/21 at 8:54 am to
quote:

Walk-ins
quote:

Why not? If you operate on a reservation only basis, then why would a cancelled reservation not be a problem?

Reading is hard
Posted by TDTOM
Member since Jan 2021
21461 posts
Posted on 6/3/21 at 8:55 am to
quote:

Walk-ons


More your speed.
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 9:00 am to
A note from the restaurant
Vestal is a small 75 seat reservation driven restaurant. We happily welcome walk ins

So is comprehension
Posted by joeleblanc
Member since Jan 2012
4114 posts
Posted on 6/3/21 at 9:01 am to
Can’t cut and paste correctly?
Posted by LNCHBOX
70448
Member since Jun 2009
87019 posts
Posted on 6/3/21 at 9:02 am to
quote:

A note from the restaurant
Vestal is a small 75 seat reservation driven restaurant. We happily welcome walk ins

So is comprehension


You specifically mentioned Lafonda if you want to try to play the semantics game.

And to answer your question specifically to the OP restaurant, they already block off 20 seats for walk-ins. Unless those spots are constantly filled every single night, walk ins are irrelevant when it comes to filling a table that was reserved.

And regardless of all that, their policy is clearly stated in multiple places and the charge is incredibly easy to avoid.
This post was edited on 6/3/21 at 9:08 am
Posted by TDTOM
Member since Jan 2021
21461 posts
Posted on 6/3/21 at 9:07 am to
This really isn't a topic that should be argued. Either you agree with the policy and give them a CC, or you don't and you go elsewhere. I doubt they are concerned about it.
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
35396 posts
Posted on 6/3/21 at 9:18 am to
quote:

they already block off 20 seats for walk-ins
Even if they say they do this, I'm pretty sure they don't. We showed up right at opening, and they only had 4-6 spots open at the kitchen bar for walk-ins. Everything else was filled with reservations.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
31026 posts
Posted on 6/3/21 at 9:18 am to
quote:

This really isn't a topic that should be argued


Posters have been made to look like idiots so now they'll dig in and fight to the death for their bad take
Posted by TeddyPadillac
Member since Dec 2010
28714 posts
Posted on 6/3/21 at 9:48 am to
24 hours notice isn't very accommodating to me.
1 hour notice would be acceptable, even 2.

I didn't say anything about ghosting them being ok. Any normal person would call ahead. Hell i've done it to say we will be late, even if it's just 10 minutes late.


and this is really simple, i'd simply never eat at a restaurant that required this. and i'm not butt hurt about it. This business is making their decision, and i'm making my decision. No sweat off my back. as i said, there are many other nice restaurants that don't do this, and i'll eat there instead.

I'm allowed to like or not like things. I don't like this. You are ok with it. No big deal. This is America. We are both happy and the business seems to be doing fine with this model. Everybody wins.



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