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UCLA Mobile Tickets - How to sell on StubHub?????

Posted on 8/24/21 at 6:30 am
Posted by jsmoke222000
Lake Charles
Member since Oct 2007
6214 posts
Posted on 8/24/21 at 6:30 am
How do I enter the bar code on stubhub? All I see is the 14 digit # below the QR code & stubhub doesn't recognize that #. I also tried the ticket # listed under details in google pay but that doesn't work either. Anybody know how to do this?
Posted by LSU
Houston
Member since Oct 2003
8855 posts
Posted on 8/24/21 at 6:41 am to
quote:

How do I enter the bar code on stubhub? All I see is the 14 digit # below the QR code & stubhub doesn't recognize that #


That number below the QR code is the barcode, but it's possible that Stubhub doesn't have the visiting seat allotment barcodes in their system yet. That's been the case for certain events in the past.

Call Stubhub if you need a prompt answer.
Posted by jsmoke222000
Lake Charles
Member since Oct 2007
6214 posts
Posted on 8/24/21 at 6:45 am to
Thanks. I tried to call last night but the expected wait time was 3 hrs. They open @ 7AM our time so I'm going to call again & see if I can get through.

EDIT: After being on hold for 40 minutes I was able to speak with someone @ stubhub. I game him the 14 digit # underneath the QR code & he was unable to get it to work either. He took down all the numbers for the tickets that I have & was sending it up the ladder to someone else. The guy said he would email me when they figured out what the issue was & when it was fixed. I;ll keep you guys posted....
This post was edited on 8/24/21 at 7:44 am
Posted by tickfawtiger
Killian LA
Member since Sep 2005
11015 posts
Posted on 8/24/21 at 8:12 am to
Well...'mobile ticketing' is not quite as streamlined as proponents claim...who would have imagined snafus with most ANYTHING internet related ! Right hand has NO idea what the left is doing a great deal of the time. The MAIN reason they want to push this is the $ to be made via the re-sale market, little about this is 'safety' related ! Overall, it's sometimes convienient but a real cluster%^&$ when it does not....give me the option for paper tickets !
On another note....WHERE are the BIG savings from not printing tickets...WHO gets that revenue ??
Posted by ctigers
Member since Sep 2014
13 posts
Posted on 8/24/21 at 4:15 pm to
Thank you for posting an update when they get back with you! I was having the same issue and got tired of waiting after 30 minutes when I called.
Posted by Spankum
Miss-sippi
Member since Jan 2007
56250 posts
Posted on 8/24/21 at 6:46 pm to
quote:

Well...'mobile ticketing' is not quite as streamlined as proponents claim.


I,m a proponent of printed tickets as well….but I have to admit that electronic tickets worked pretty damn well when we went the playoffs and national championship a couple of years ago.
Posted by jsmoke222000
Lake Charles
Member since Oct 2007
6214 posts
Posted on 8/24/21 at 8:50 pm to
Still not a word from stubhub on this. I'll definitely update when I hear back from them.
Posted by GOAT4LSU
Northshore
Member since Dec 2003
1184 posts
Posted on 8/25/21 at 9:23 pm to
Any update?
Posted by jsmoke222000
Lake Charles
Member since Oct 2007
6214 posts
Posted on 8/25/21 at 10:57 pm to
Still nothing from stubhub...
Posted by GOAT4LSU
Northshore
Member since Dec 2003
1184 posts
Posted on 8/26/21 at 9:13 am to
Ridiculous. I tried again posting the barcodes last night and it didn’t work. They need to get this resolved quick!
Posted by GOAT4LSU
Northshore
Member since Dec 2003
1184 posts
Posted on 8/26/21 at 10:14 pm to
According to an email response from the ticket office, they are currently working with Stubhub and UCLA to correct the issue.
Posted by LSU
Houston
Member since Oct 2003
8855 posts
Posted on 8/26/21 at 10:37 pm to
Doesn’t look like the visiting barcodes are available in UCLA’s system yet to even share with Stubhub.


“Thank you for your support of LSU Football by following the Tigers on the road as they take on UCLA in the Rose Bowl.

Your tickets are now available to download to your smart phone by logging into your online account at www.LSUTIX.net on your phone. Once you have logged in, click on My Account and the tickets for the UCLA game will be available to download to your apple wallet or google pay or transfer to family, friends, coworkers, etc.

The last day to complete the transfer of tickets for the UCLA game will be Wednesday, September 1 at 5:00pm as the barcode data will be needed to send to the UCLA ticket office to download into their scanners.”
Posted by jsmoke222000
Lake Charles
Member since Oct 2007
6214 posts
Posted on 8/26/21 at 10:41 pm to
Still not a word from Stubhub, but I got the following reply from the LSU ticket office:

This post was edited on 8/26/21 at 10:42 pm
Posted by GOAT4LSU
Northshore
Member since Dec 2003
1184 posts
Posted on 8/27/21 at 8:05 am to
Same response I got.
Posted by HTF4U
Livonia
Member since Apr 2019
2619 posts
Posted on 8/28/21 at 3:52 am to
something about you have to "accept" them so then UCLA will get the info..then i think it can be shared with stubhub.

Posted by tickfawtiger
Killian LA
Member since Sep 2005
11015 posts
Posted on 8/28/21 at 6:36 am to
You think MAYBE....stubhub and the 'ticket offices' involved would THINK/PLAN AHEAD...but noooooo !
Prob. blame their own incompetence on covid !
Posted by jsmoke222000
Lake Charles
Member since Oct 2007
6214 posts
Posted on 8/28/21 at 7:23 am to
I have called the LSU ticket office, UCLA ticket office and Stubhub. All are aware of the problem and none of them have a solution. Absolutely ridiculous!!!
Posted by tickfawtiger
Killian LA
Member since Sep 2005
11015 posts
Posted on 8/28/21 at 8:46 am to
Yeah...but by ALL means, let's join forces w/ Stubhub so we can get a 2nd,3rd and maybe a 4th 'bite' of the re-sale...the hell with ANYTHING else...$ is the only factor in their minds !
Posted by STBTigerr
Mandeville/New Orleans
Member since Jan 2007
5347 posts
Posted on 8/28/21 at 4:13 pm to
Following this…I just sold mine on stubhub and have no way to deliver them.
Posted by LSU
Houston
Member since Oct 2003
8855 posts
Posted on 8/28/21 at 7:16 pm to
quote:

I just sold mine on stubhub and have no way to deliver them.


Call Stubhub and tell them to change delivery method to mobile transfer since the barcodes don't work yet.
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