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re: Customer takes truck in for service. Leaves with "Fück Trump" written on upholstery.

Posted on 9/27/20 at 11:23 am to
Posted by Blizzard of Chizz
Member since Apr 2012
19161 posts
Posted on 9/27/20 at 11:23 am to
quote:

you sound like upper middle management material


No, I sound like someone who isn’t going to let some very replaceable dickhead cost me tens of thousands of dollars in lost revenue because he wants to deface customer vehicles with political bullshite. Firing and replacing a handful of employees is a hell of a lot cheaper than losing paying customers.
Posted by LSUGrrrl
Frisco, TX
Member since Jul 2007
33609 posts
Posted on 9/27/20 at 11:29 am to
Mechanics aren’t that easily replaced, honestly. Not if they have higher level certs. It is possible this took place in a remote off camera or shielded from camera (purposely) area. However, they really do have to make it right to the customer in a BIG way even if they can’t catch the actual culprit. They don’t want this becoming big enough for the manufacturer to get caught up in it.
Posted by Godfather1
What WAS St George, Louisiana
Member since Oct 2006
80298 posts
Posted on 9/27/20 at 2:39 pm to
quote:

Firing and replacing a handful of employees is a hell of a lot cheaper than losing paying customers.


A lot of honest people out of work right now. They wouldn't be difficult to replace.
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