re: The Dark Downside Of The Work-From-Home Trend

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People talk about Teams Meetings and how great they are. They are great for internal meetings, short ones. For in depth meetings, meetings with clients, nothing will ever replace or come close to face to face.

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Agreed. When we bring on a new client, we always go onsite for at least a week on in person meetings. We sometimes schedule a follow up week a couple months later. After that, usually teams meetings are fine.

We also always have an onsite liaison that works for us but is "stationed" at the client. That person's sole job is to manage the client relationship, and keep a clear and open line of communication between the two parties.