re: Got an email from United saying they are doing away with change fees

Quote "Yeah, but they don't give you a refund or credit if you switch to a cheaper flight. So, this still isn't as good as what Southwest does."

I rebooked my flight (exact same flight) b/c there was a price drop. Few weeks later, United cancelled the flight. They wouldn't refund my money, just gave me another travel voucher even though they cancelled the flight. I'm done w/ them.