re: Att fiber gurus - question

quote:

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Go ahead. What harm could you cause. Make sure you unplug all of them and plug them back in to reset. You also have to bend the line at 90 degrees. When you hear the distinct crack sound, that means the fiber is activated. Kind of like those little kids glow bracelets. Good luck. Let us know is you have any other questions. 

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I was thinking I'd be better off just cutting off the fiber terminations and twisting them all together with a wire nut. (Sarcasm)

Only reason I'm really even asking is because it is apparantly pretty common for the idiot employees to just unplug an existing customers line by accident when adding a new one