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Message
re: Troubleshooting internet connectivity on a router
Posted on 2/25/19 at 2:43 pm to Tiger_n_Texas
Posted on 2/25/19 at 2:43 pm to Tiger_n_Texas
quote:
My issue is the internet connectivity drops randomly 2-20+ times a day. When the connectivity drops the wifi is still fine as access to PLEX and lan files is uninterrupted.
I had this exact same issue with comcast that they finally fixed in December. I switched modems from their modem to a 6190, and the problem continued. I called to tell them the issue, they did some check and said that it was a problem in the line and they would send a tech. The technician came out, removed a filter from the line (at the main box outside), and that fixed the problem.
If you have access to the box (mine is in a neighbor's yard) you might be able to do some recon to see if your line has a filter (and remove it yourself).
ETA: that log you posted looks exactly like mine did. I bet you have the same filter.
Nevermind, just saw that you said the tech already came out. I did have the exact same sequence of errors as you posted, though.
This post was edited on 2/25/19 at 2:48 pm
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