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re: Let’s discuss WTRH in this thread

Posted on 7/10/19 at 12:59 pm to
Posted by baldona
Florida
Member since Feb 2016
20514 posts
Posted on 7/10/19 at 12:59 pm to
quote:

'm sure grubhub and the other have a similar policy.


Do they?

Booking.com for instance with hotels has no issues with hotels increasing their prices to cover the booking.com fee. Same thing with say eBay.

I don’t see why the restaurants should have to eat any fees beyond maybe a credit card fee of 3%. For one, you are encouraging larger chains to develop their own delivery service by decreasing their profit margin.
Posted by lsulefty5
Baton Rouge
Member since Dec 2007
901 posts
Posted on 7/18/19 at 8:50 am to
quote:

For one, you are encouraging larger chains to develop their own delivery service by decreasing their profit margin.


This is way too expensive for chains to roll out. Paying for the labor, the vehicles etc adds up when you can have no overhead by paying the fee. Also the exposure to get your delivery service out there and have people specifically seeking your restaurant has a significant marketing cost.

I get Waitr's gripe with restaurants jacking up their prices on the app. How many times are people scrolling through the app and then pick the restaurant based on the results/menus/pictures that the app provides? Probably frequently. And if people realize they can save money by going around the app, then Waitr loses out on not only on their cut from the order, but also the value to the restaurant by not being able to provide the data of the traffic driven through the app. So then the app just becomes a giant takeout/delivery menu that has no revenue stream other than the one time fee to be on the platform.
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