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re: Jackson guitar inventory in La.?
Posted on 12/25/18 at 4:38 pm to TheFretShack
Posted on 12/25/18 at 4:38 pm to TheFretShack
quote:
Or ... go with Sweetwater, MF or another online source that gives you a 30-day money back guarantee or something like that. I've been told SW will take back anything for almost any ridiculous excuse you come up with as to why you are displeased
I ended up going this route. I actually had not even consodered it prior to reading this post, but looked up Sweetwater’s return policy and some reviews after reading this. Everything was delivered 2 days later - shipping was free, but I just paid an extra $9.95 to have it before Christmas. Wasn’t expecting it until Monday but it got here 2 days sooner. As luck would have it, the bottom edge of the cabinet was damaged during shipping. I emailed photos to the sales rep and he said I would be contacted by support. I was really just considering living with it since it is strictly cosmetic and I didn’t feel like going through the hassle of shipping it back and being without it while I awaited a new one.
However, their supoort team contacted me and said they would send me a prepaid shipping label and are actually sending a new cabinet immediately. I just have to return the damaged one within 14 days of the arrival of the new one.
Absolutely love the guitar and very happy with the customer service. And the 100W amp is a steal for only $350. Downloaded around 20 custom patches into it from the Marshall website already.
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