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Started By
Message
Is Sirius XM the WOAT cancelling subscription experience?
Posted on 10/24/18 at 11:59 am
Posted on 10/24/18 at 11:59 am
Strike 1) you have to call. Can’t do it online.
Strike 2) purposefully pass you around to various reps, managers, specialists, etc
Strike 3) they will offer a lower deal no less than 5 times before actually cancelling and will purposefully try to creat confusion to where you agree to a 6 month deal, and just when you thought you have cancelled the say “okay so we got you on the 6 month deal blah blah blah” and that’s when you come to your senses and realize you’re on a crazy train and lose your temper.
Has to be the worst right?
Strike 2) purposefully pass you around to various reps, managers, specialists, etc
Strike 3) they will offer a lower deal no less than 5 times before actually cancelling and will purposefully try to creat confusion to where you agree to a 6 month deal, and just when you thought you have cancelled the say “okay so we got you on the 6 month deal blah blah blah” and that’s when you come to your senses and realize you’re on a crazy train and lose your temper.
Has to be the worst right?
Posted on 10/24/18 at 12:00 pm to JumpingTheShark
Cox is pretty bad
Posted on 10/24/18 at 12:01 pm to JumpingTheShark
I just change my credit card online to a different one that is expired. Auto cancel
Posted on 10/24/18 at 12:01 pm to JumpingTheShark
It’s really not bad. At best you’ll spend 10 minutes on the phone.
Posted on 10/24/18 at 12:04 pm to JumpingTheShark
I'm willing to goto a slight dialogue with XM to bring the bill down to $5 a month.
Cox are ignorant fricks.
Cox are ignorant fricks.
Posted on 10/24/18 at 12:07 pm to JumpingTheShark
From their perspective they're the GOAT.
Posted on 10/24/18 at 12:07 pm to JBeam
How often are we getting their best, mine was no ten minute friendly conversation.
Posted on 10/24/18 at 12:08 pm to JumpingTheShark
Comcast is the worst for me.
I closed my account with them and got a deposit check back from them in the mail. I gave them the new address that I moved to so that the deposit check woukd be sent.
I get the check and ordered DirectTV and never looked back. However, like a year later I get a call from a collection agency saying I owe Comcast money. I confirm my new address with them and then ask how I owed money if they had my new address and sent the deposit check to said address. The company said they would look into it and I have not heard anything in months about it.
I closed my account with them and got a deposit check back from them in the mail. I gave them the new address that I moved to so that the deposit check woukd be sent.
I get the check and ordered DirectTV and never looked back. However, like a year later I get a call from a collection agency saying I owe Comcast money. I confirm my new address with them and then ask how I owed money if they had my new address and sent the deposit check to said address. The company said they would look into it and I have not heard anything in months about it.
Posted on 10/24/18 at 12:08 pm to Cosmo
quote:
change my credit card online to a different one that is expired. Auto cancel
WINNER
Posted on 10/24/18 at 12:08 pm to JumpingTheShark
Or the best depending on how you look at it
Posted on 10/24/18 at 12:10 pm to JumpingTheShark
Mine was easy because I told them I was moving to DC (true) and getting rid of my car (turned out not to be true). The rep didn't argue and I was off the phone pretty quickly.
Posted on 10/24/18 at 12:11 pm to Ed Osteen
I actually wanted to cancel, not lower my bill, so it’s the fricking worst for that.
This post was edited on 10/24/18 at 12:12 pm
Posted on 10/24/18 at 12:11 pm to JumpingTheShark
just don't pay them. They'll cancel you eventually.
Posted on 10/24/18 at 12:14 pm to JumpingTheShark
I was just on the website to cancel a device at a house we're selling. That you have to call in to cancel stuff is bullshite.
Posted on 10/24/18 at 12:14 pm to tigerinthebueche
Wouldn’t allow me to delete my primary method of payment.
Posted on 10/24/18 at 12:18 pm to JumpingTheShark
Sirius XM is the worst company in the planet. Spoofed spam phone calls, incessant mail, and I’ve never even been a subscriber.
Posted on 10/24/18 at 12:22 pm to JumpingTheShark
Here's my advice and use it whenever you call any company's customer service: as soon as someone answers, ask for their supervisor and when that person answers, ask to speak to their supervisor; then cancel.
Posted on 10/24/18 at 12:33 pm to JumpingTheShark
I was asked two questions before they dropped my price and gave me a new end date.
The only annoying deal about Sirius is the number of emails they send out a month.
The only annoying deal about Sirius is the number of emails they send out a month.
Posted on 10/24/18 at 12:34 pm to JumpingTheShark
To this day I still don’t get why people didn’t just to a one time fee for a lifetime subscription. That way you pay a one time flat fee and don’t have to worry about it again.
Posted on 10/24/18 at 12:54 pm to Paul Allen
Thanks for the reminder. Called to fake cancel and went from $220/year to $85/year. Don't settle for first deal.
I have put the anniversary on my outlook calendar to do it again on 2019 renewal.
I have put the anniversary on my outlook calendar to do it again on 2019 renewal.
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