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re: Power poles for the boat

Posted on 3/27/18 at 10:45 pm to
Posted by lsuson
Metairie
Member since Oct 2013
12245 posts
Posted on 3/27/18 at 10:45 pm to
Had the micropole on my kayak malfunction and the entire pole went through the gears and out the bottom gone forever. A few emails and I had a new pole with zero shipping fees at my doorstep.

Raymarine is another company with great customer service.
Posted by Uncle JackD
Member since Nov 2007
58667 posts
Posted on 3/28/18 at 10:08 am to
quote:

Had the micropole on my kayak malfunction

Same here.

Pole was dropping randomly so I contacted them and they sent a new unit($600) without any questions asked... Next trip, it’s still acting up. I call PP back and they sent a new lithium battery ($200)without questions asked.

Their customer service is second to none fa sho.
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