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re: Doctor's Office Scheduled Exam Only If Health Insurance Would Cover It; Wasn't Covered

Posted on 3/12/18 at 10:10 am to
Posted by baldona
Florida
Member since Feb 2016
20533 posts
Posted on 3/12/18 at 10:10 am to
quote:

Apparently y’all missed the part where the doctor’s office indicated they were going to check with the OP’s insurance provider before proceeding.


Verbally sure. Also, its not like the OP asked the billing specialist up front and they confirmed it in writing. It sounds like the OP asked the Doc and the Doc answered leisurely.

Unfortunately that's not really something you can hold the Doc to, is all I'm saying. The Doc office may help them out here, but they may not. Ultimately its the customer's job to know what exactly they are covered for.
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