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re: Should I be Calling Plumber or Septic Tank Company Question

Posted on 8/22/17 at 8:43 am to
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
31232 posts
Posted on 8/22/17 at 8:43 am to
quote:

I think the builder referred to the unit as a sewage treatment plant not a septic tank.
If you can get the name of the company/installer of the system, they are probably the people to call.

I would expect it to have at least one sump pump with a float switch. That switch or pump may be bad.

I'd also verify that you have power to the unit, may just be a tripped breaker.

Good luck.
Posted by BeerMoney
Baton Rouge
Member since Jul 2012
8436 posts
Posted on 8/22/17 at 11:26 am to
The aerator pump or whatever is humming. It has an alarm that goes off when it gets touched. I know because I've tripped it. I don't think there's actually a pump in the tank. It's just a big tank in the ground to my knowledge.

OK so I get the guys contact information and throw his name in Google. A guy named Ted Hebert from Baker. Nothing but a long line of complaints on this guy. Plus he's out in Baker where I'm in Ascension. Any reason I would prefer the original installer over another?
Posted by BR Tiger
Baton Rouge
Member since Mar 2004
4157 posts
Posted on 8/22/17 at 12:37 pm to
I would expect there to be a label or other information about the installer on either your aerator unit (may have to remove the cover to see it) or at the power supply for the aerator. I would think they would have contact information on the unit so you will call them for service needs.
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