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re: .
Posted on 7/6/17 at 4:01 pm to LSUFanHouston
Posted on 7/6/17 at 4:01 pm to LSUFanHouston
This post was edited on 8/14/17 at 12:33 pm
3
Posted on 7/6/17 at 4:14 pm to AUjim
Why aren't they meeting their requirements? Different patient population, specialty, or treatment?
Posted on 7/6/17 at 4:17 pm to AUjim
Like GYMBB mentioned, it's much more important to identify behavior based problems instead of results based. You mention the employee is not using time efficiently. This is a behavior. A results deficiency could be an effect of poor training or skill in a particular area, reflecting a managing and coaching problem. If this is the direction you're group wants to go, I suggest you go through extraneous efforts to document, coach, and warn the employee prior to termination. Not just from a litigation perspective, but from an employee morale and retention perspective.
Anytime the immediate result of a deliverable is termination, it seems more of a failure on the manager than of the employee.
Anytime the immediate result of a deliverable is termination, it seems more of a failure on the manager than of the employee.
Posted on 7/6/17 at 4:44 pm to AUjim
quote:
They are constantly fed a stream of patients from a centralized system.
The providers we are most concerned with have peers in the same position in the same location meeting their requirements.
There is too much pussy footing around in this thread already. If you have some people that meet the goals and some that don't, how easily are the people that are meeting the goals doing so? How motivated are the people meeting the goals? It helps to analyze your people doing well here also. Are they self motivated, are they being paid more, younger, older, etc?
If everyone is on the same foot, you may also have a hiring issue. Not finding enough of the right people.
So the question then is, can you coach up the people who are not meeting the goals? It could be easy to coach them, it could be they are simply never going to have the motivation and effort to hit the goals so then you need to weed them out of your system in some manner.
Have you put them into a system where they get paid the same whether they do X an hour or X+Y so they have no motivation to do Y?
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