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re: Eatel vs Cox for Internet

Posted on 6/26/17 at 3:21 pm to
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17154 posts
Posted on 6/26/17 at 3:21 pm to
quote:

Asked the customer service rep "if the numbers are so good then why do we keep having buffering issues?" To which his response we something to the effect of "I don't know but it isn't your internet"


Restart your wifi router and streaming device

If you know your way around command prompt, you can see if there are lags connecting to netflix by running trace routes from a laptop directly connected to the Cox modem

But I'd contend this is more than likely an issue with your router and its connection to your streaming device


FYI, I have a Firestick that since the recent upgrade, buffers at an unusable rate. I restart my router and FS which solves the problem.
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17154 posts
Posted on 6/26/17 at 3:21 pm to
I think Netflix still has their "Is my ISP throttling my connection tool" when you launch their app on a desktop
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