re: Southwest is the most overrated airline

I fly SWA almost exclusively (90% of the time) and when I am on others (AA, UAL, Delta) they all suck by comparison. It is like the other airlines try to suck the life out of their flight crews.

I almost always have a positive experience on SWA and the FAs are extremely friendly.

Add to that the ability to change flights, cancel flights, and the baggage policy and they are heads and shoulders better than the competition. Now if we can just get summer over with so the families get off the freaking planes...